As a part of LIRNEasia’s Telecom Use on a Shoestring project, the use of ‘strategic’ behaviour to curb communication costs amongst the financially constrained in Sri Lanka and India was explored. The findings relating to such ‘strategic’ behavior are available for comment in the following paper:
The Authors invite comments and discussion.
When one talks of a ‘shoestring’ budget, it is understood that reference is being made to constrained finances, where individuals make attempts to cut costs through various methods without harming utility. This paper looks at the use of ‘strategies’ by such ‘shoestring’ users to reduce their communication costs. While the use of ‘long-term’ strategies, relating to the investment in a phone, is evident, that of ‘short-term’ strategies, relating to everyday use are looked at is found to be low. It is concluded that this is a result of a series of constraints on users, rather than a lack of a concern for controlling spending on telecoms.