Comments on: Taiwan quake shakes telecom links in Asia

By: Divakar Goswami

Divakar Goswami — Wed, 02 May 2007 02:25:48 +0000

PT Telkom said it would build a cable to Singapore to connect to the AAG submarine cable and Bharti would probably do the same.

http://www.allheadlinenews.com/articles/7007204614

By: Divakar Goswami

Divakar Goswami — Sun, 29 Apr 2007 06:52:36 +0000

The proposed routing of the AAG submarine cable. Doesn't show landing points in Indonesia or India

By: Divakar Goswami

Divakar Goswami — Sat, 28 Apr 2007 03:53:15 +0000

A 17-member consortium is to build a 1.9 terabit capacity submarine cable to connect Asia to the USA. The cable will take a an alternative routing of the existing APCN2 and USA-Japan cables in order to avoid the seismically unstable "Pacific ring of fire" where cable outages occurred in December 26 of 2006 due to earthquakes. The cable is expected to be up sometime in 2008. The article states that the 20,000 kilometres cable system will connect Singapore, Malaysia, Thailand, Brunei, Vietnam, Hong Kong, the Philippines, Guam, Hawaii and the US West Coast. However, the consortium includes operators from India, Indonesia and I would expect the cable to make stops in those countries as well. More here

By: Divakar Goswami

Divakar Goswami — Sun, 31 Dec 2006 15:07:25 +0000

Fortunately, Sri Lanka is linked to the recently laid higher capacity SEE-ME-WE4 as well as the older SEE-ME-WE3 that go westward via Mumbai, North Africa to Western Europe. There is also the BSNL-SLT submarine cable that connects to south India.

In Sri Lanka, Internet disruptions has been minimal even on Dec 27th.

In Indonesia, Internet connectivity is limping back to normal. As an emergency measure, the regulator has allowed operators and businesses to connect to international satellites, which was previously illegal. This disaster has underlined why the International Gateway (IGW) should be fully liberalized to allow for multiple cables to land in Indonesia. The current duopoly strategy has not resulted in either of the operators building international submarine capacity nor has it permitted private international carriers from landing in Indonesia. The recent White Paper proposing only an additional international license will also not do the job.

Hopefully, this event will be used by the policymakers as an opportunity to take on the vested interests that have held back more extensive and necessary reforms of the sector.

Jakarta Post Dec 30th:
“At least three of the major telecommunication operators have
notified us that their internet capacities have slightly recovered,”
Post and Telecommunications Directorate General director Basuki
Yusuf Iskandar told The Jakarta Post .

Telkom, the country’s largest telecommunications company reported
that it had raised its internet capacity from 17 percent or 430
megabytes after the Taiwan earthquake, to 33 percent or 1,310
megabyte on Friday around 7 p.m., Basuki said.

Meanwhile, PT Excelcomindo, a major mobile telecommunications
operator, said that it had its internet connections were running
at 50 percent, up from 20 percent on Tuesday.

No clear capacity percentage report was available from Indosat,
the second largest telecommunications company in the country.
However, Basuki said, it was estimated it would regain 40 percent
of its access to the internet by January 8.

By: Donald Gaminitillake

Donald Gaminitillake — Fri, 29 Dec 2006 05:53:39 +0000

Not only Indonesia but even Malaysia seems to be having problems.
Net supposed to be very slow.
It is interesting to find out how Lanka is linked.
Do we follow the same Indian solution!!!

Donald

By: Divakar Goswami

Divakar Goswami — Thu, 28 Dec 2006 06:34:43 +0000

India's BPO operations were largely unaffected because of redundant cable routing via North Africa to Europe and through the Atlantic to the USA. Hence traffic is being re-routed through a number of submarine cables headed west (SEA-ME-W4, SEA-ME-WE3, FLAG East Asia etc.) to avoid the damaged portions of the submarine cable network off Taiwan. Indonesia continues to suffer Internet disruptions because unlike India, it does not have enough submarine cables landing into the country and operators do not have as much flexibility for re-routing traffic. ------ Rediff: Spokespersons for companies like 24/7Customer, Infosys BPO, Wipro BPO, Intellinet, WNS and Tech Mahindra said their operations remained unaffected. The damage was contained to some extent since the disruption took place at a time when data and voice traffic had not peaked in Europe and the US, which accounted for a major part of their businesses. The other reason was that all Indian players had accounted for such natural disasters and built in two levels of redundancies. These companies have coverage across the Pacific and the Atlantic and if one of these links snaps, the other one takes over seamlessly. The FLAG cable links India, Thailand, Hong Kong, China, Korea and Japan. SEA-ME-WE 3 includes 39 landing points in 33 countries across four continents, from Western Europe to the Far East and Australia. Other cables damaged in the quake included those of Asia-Pacific Cable Network, Asia Pacific Cable Network 2, Cable 2 Cable, China US Cable Network, and East Asia Cable. A VSNL spokesperson said: "VSNL's traffic has not been significantly affected by the earthquake in Taiwan since we do not have cable systems going there directly. SEA-ME-WE 3 interconnects with other cable systems in the region that has been affected, and hence the disruption. The company is taking action to re-route its affected traffic to other cable systems and normalcy is expected in about 24 hours."

By: Divakar Goswami

Divakar Goswami — Thu, 28 Dec 2006 06:19:00 +0000

Business Standard:
Reliance Communications' FLAG and Videsh Sanchar Nigam\'s SEA-ME-WE-3 undersea cable systems suffered damage. Among other countries, the FLAG cable links India, Thailand, Hong Kong, China, Korea and Japan. SEA-ME-WE 3 includes 39 landing points in 33 countries across Western Europe, Far East and Australia. Officials of the two companies, however, refused to comment on the matter.

In India, Internet links were disrupted for around 20-25 minutes. Spokespersons from companies like 24/7Customer, Infosys BPO, Wipro BPO, Intellinet, WNS and Tech Mahindra said their operations were not affected.

By: Divakar Goswami

Divakar Goswami — Wed, 27 Dec 2006 20:30:19 +0000

BPOs in the Philippines experience disruptions and this is what the Technology Enquirer had to say:

“[..]BUSINESS process outsourcing companies in the Philippines are set to meet with telecommunications companies to discuss ways to improve disaster preparedness in the wake of yet another “unexpected” event, a representative of local call centers told INQUIRER.net.”

“This is a major concern for us. What happened right now is unexpected,” said Jojo Uligan, spokesperson of the Call Center Association of the Philippines, as he acknowledged the importance of having “99.99 percent” uptime despite events such as the 7.1 earthquake in Taiwan that damaged major submarine fiber optic lines.

[..]He said most call centers in the Philippines are designed to have “back up” and redundant networks in case disaster such as earthquakes strike.

“Some call centers were down for an hour, while others for a few minutes,” he added[..]

By: UPDATE: Taiwan quake disrupts RP Internet, phone services at Cyberbaguioboy

UPDATE: Taiwan quake disrupts RP Internet, phone services at Cyberbaguioboy — Wed, 27 Dec 2006 15:26:26 +0000

[...] I also did some searches in blogs and in some forums and found interesting reactions. You can read them here, here, and here. [...]

By: Divakar Goswami

Divakar Goswami — Wed, 27 Dec 2006 15:11:30 +0000

“In India, several back offices and call centers had difficulty with the communication lines, but industry officials said the full extent of the problem would not be known only after a proper assessment when data and voice traffic peaked during European and U.S. business hours.” from: http://www.earthtimes.org/articles/show/16120.html