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On improving public service at the local government level

Friday, 29th May 2009, the Federation of Sri Lanka Local Government Authorities launched its platform for young Councillors, at a meeting organized at the Maharagama Youth Services Centre auditorium. I was invited to give the keynote. It was entitled “public service” and drew on examples from some of our exploratory work on e gov, specifically the successful innovations at the passport office. The pictures have been removed from the presentation: youngcouncillors__lesspics2.

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