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Bill shock; FCC steps in

Federal Communications Commission decided to step in and investigate on “Shocking bills” received by mobile customers in USA. FCC is looking into whether the mobile operators must do a better job by alerting the customers when they are roaming in foreign networks.

Kerfye Pierre’s thanks for helping out victims of Haiti’s earthquake? A $35,000 bill from T-Mobile.

Pierre tells CNN that she racked up about $35,000 while texting family and friends from Haiti with the news that she had just survived the devastating earthquake. T-Mobile offered to waive voice plans for Americans who were volunteering there after the crippling disaster, but Pierre said she didn’t realize that the waiver didn’t include textmessages.

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