October 2011 — Page 2 of 3 — LIRNEasia


No one knows how they’re defining users of mobile Internet services, but leave that aside. They’re entitled to some latitude in this moment of reprieve. Hans Vestberg, the chief executive of Ericsson, said in an interview that the results indicated that the transition to mobile Internet and smartphones was bucking the general economic downturn. “Increased global smart phone penetration, new devices and the introduction of tiered pricing is driving continued mobile data traffic growth,” Mr. Vestberg said.
The Sri Lanka Institute of Chartered Accountants’ annual conference started yesterday. Big do, with 1,100 participants paying LKR 17k+. Perhaps one of the largest gatherings of professionals in Sri Lanka. I was asked to speak on the subject of BPOs and KPOs on a panel this morning. I started with the government’s target of USD 2 billion in export earnings in 2016 from the IT and BPO sector.
I was too gentle the first time. I thought the UN University was taking a cheap short cut to get publicity in the tough Indian media market. But if people are talking about this comparison of toilets and mobiles one year later, it appears that the cheap shortcut has been effective, more effective than I thought. Mobiles are personal devices; toilets are generally a household amenity. Except in Mukesh Ambani’s house, the number of toilets is generally lower than the number of people living in the house.
This really should not be a mystery. In most countries in the region, the information is available for all to see on either the regulator’s website or on operators’ websites. Domestic leased lines are a key input, important both in terms of interconnection and in terms of providing Internet. There is no reason to keep the prices secret. But they are not publicly available in Sri Lanka.
Payal Malik, Senior Research Follow (India), LIRNEasia will be speaking at the International conference organized by the European Commission’s Joint Research Centre – Institute for Prospective Technological Studies (JRC-IPTS, Information Society Unit) on the 20 October 2011. She will be speaking at the “Changing computer services and software R&D landscape” session along with Martin Przewloka, Senior Vice President, SAP Research Internet Applications & Services and Fabien A. P. Petitcolas, Director for Innovation, Europe, Microsoft Europe. The session will be chaired by Jean-Paul Simon of JRC-IPTS, European Commission.
Not formally part of LIRNEasia’s work, but relevant to the theme of knowledge based economies. Protected economies are not knowledge based. In addition, I start off from what was stated by Michael Spence at Harvard Forum II. This was a LIRNEasia activity. My slideset is here.
A major step in consumer protection has occurred in the US, with customers now being warned when their data usage and bills go above a threshold. Is this a problem for us in South Asia. Yes, for the TOP (top of the pyramid) customers who actually receive bills. But for our clients, the bottom of the pyramid teleusers, there will be no shock; just disconnect. Because 99.
I’ve been fascinated by the Sri Lanka Household Income and Expenditure Survey 2009-10, that is just out. The equivalent in the US is based on their census (ours is based on a 22,000 sample). The mobile-only number is stunning. Would be interesting to compare with Finland, and even with Sri Lanka. Twice as many Americans play computer games as do crossword puzzles.
Behavioral economics is becoming a major component of LIRNEasia’s toolkit. The discussion below refers to the decision architectures that appear to keep the money flowing into Google. But most people, of course, never make that single click. Defaults win. The role of defaults in steering decisions is by no means confined to the online world.

Human, not natural, disasters

Posted on October 14, 2011  /  1 Comments

Smith Dharmasaroja is on the ball, again. He was right in telling Thais to get ready for a tsunami, and he’s right in telling them they have caused the conditions for the floods. Floods are the biggest problem for most Asian countries. Attention must be paid. As some of Thailand’s worst flooding in half a century bears down on Bangkok — submerging cities, industrial parks and ancient temples as it comes — experts in water management are blaming human activity for turning an unusually heavy monsoon season into a disaster.
Reducing the quality penalty suffered by smallholder growers of fruits and vegetables was a main theme at the dissemination seminar conducted by LIRNEasia in collaboration with the Sri Lanka Vegetable and Fruit Producers, Processors and Exporters Association. The discussion also addressed the value of smallholders organizing themselves into cooperative associations somewhat like what had been done in Ghana with Farmapine. The importance of knowledge was recognized by all. Sujata Gamage’s presentation on knowledge networks in solid-waste management pointed to the need to shift from outmoded models that placed universities as the sole sources of new knowledge, to new thinking that places suppliers, buyers and even competitors as key sources of knowledge. The presentations by Rohan Samarajiva, Sriganesh Lokanathan, Nilusha Kapugama, Harsha de Silva and Sujata Gamage are given below, along with the policy brief on recommendations to improve the performance of the Sri Lanka pineapple value chain in Sinhala and English.
A somewhat broader topic, but still quite an interesting one. I worked this up at the invitation of Caritas, a major charitable organization in Sri Lanka. It shows, among other things, that seven out of nine Provinces in Sri Lanka are no longer seriously deficient with regard to household access to ICTs. Even the two laggards, the Northern and Eastern Provinces that took the brunt of the war, are not too far behind. The slideset also shows how much is spent on transport and communication by households.
I found it interesting how much space Helani Galpaya had given to the demand side in her study of Broadband in Sri Lanka. Looks like the problem is common to us and to the US, according to this NYT report. Only 68 percent of Americans with access to high-speed broadband Internet are using it, while in places like South Korea the rate is 90 percent. More than 80 percent of Fortune 500 companies — including Wal-Mart and Target — require job applicants to apply online. Various studies have shown that the major reasons people do not have broadband are: the cost of Internet services and the cost of computers; not knowing how to use a computer; and not understanding why the Internet is relevant.

US Govt getting on the case of big data

Posted on October 11, 2011  /  1 Comments

We’ve been saying the new, new thing is big data. According to the NYT, the US government is getting behind big data in a big way. The question we have is how to mobilize this momentum for the BOP in our countries. So far there have been only scattered examples of the potential of mining social media. Last year HP Labs researchers used Twitter data to accurately predict box office revenues of Hollywood movies.
We said this would happen. With smartphones, which seem to be surgically attached to the hand of every teenager and many an adult, tablets have opened up a new dimension to mobile computing that is seducing consumers. Morgan Stanley, an investment bank, believes that in 2011 combined shipments of smartphones and tablets will overtake those of personal computers (PCs). The revolution is mobile This marks a turning-point in the world of personal technology. For around 30 years PCs in various forms have been people’s main computing devices.
A fascinating overview of where ubiquitous computing is headed in the Economist: In their book Messrs Bell and Gemmell predict that people with chronic ailments will one day have sensors embedded directly in their bodies that can transmit data about their vital signs wirelessly to other devices such as their phones. This forecast, which would give a new spin to the slogan “Intel Inside”, may seem far-fetched, yet some cardiac devices are already equipped with wireless connectivity that allows them to send data to doctors. And gadgets such as a bathroom scale made by Withings, a French company, can transmit a person’s weight to a digital health-log on a computer or smartphone. Rather than have sensors lodged inside their bodies, many people may prefer to have them woven into their clothing, or placed next to rather than under their skin. Some venture capitalists such as Mr Andreessen of Andreessen Horowitz believe that “wearable computing” will be the next big thing in personal technology, though the companies that have set their sights on this area face a difficult task.