LIRNEasia is a regional ICT policy and regulation think tank active across the Asia Pacific

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Pick a better indicator: Subscribers or revenue?

Cell C of South Africa argues that revenue, instead of subscribers, should be the yardstick to measure market share. Because, MTN and Vodacom lead with a combined 90% of total revenues while 10% belongs to Cell C. The mobile underdog blames the introduction of MTR and it has challenged the regulatory decree in the court.

Cell C argued that revenue market share is a better indicator for sustainability in the mobile industry than subscriber market share ‘because operators require a significant upfront investment and ongoing investment for a network, IT billing systems, customer care, distribution points, sustainable channel partners, brand and customer retention’; these investments would only be recovered by a sustainable scale level, of approximately 20%-25% revenue market share, Cell C said.

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