But this year, miracles have been achieved. Sri Lanka has advanced 41 places in the biannual survey, erasing all the reverses I wrote about.
Sri Lanka ranks first in Southern Asia, with the Maldives ranking in second position. The Sri Lankan government has made a substantial effort to develop its online portal which now ranks 74th in the world. The online portal offers A-Z government web indexes, 108 e-services for citizens, 51 e-services for businesses and 10 non-residence related e-services. The portal also offers extensive mobile and SMS services, an e-participation portal, government forms easily accessible online, a developed open data portal with data available in various formats, as well as a whole-of-government strategy.