Helani Galpaya was the lead for LIRNEasia on the major policy/regulatory issue recently decided against Facebook’s Free Basics by TRAI. In her reaction piece in the Council on Foreign Relations blog, she has some interesting comments on the role played by evidence in the debate:
But for many, this “Free Basics as an on-ramp to the Internet” argument wasn’t enough to mitigate the perceived danger that users (particularly the poor, who have never used the Internet) might think Facebook is the Internet and never venture outside Facebook’s walled garden. It seemed that no amount of evidence could convince them. It turns out that the poor are using the text-only version of Facebook on Free Basics to save money by using it as a substitute for voice and SMS communication, like many African countries, and therefore saving money. Detractors also didn’t seem convinced that merely using Facebook could increase democratic participation as in Myanmar, where whole campaigns were conducted on Facebook, or allow people to exercise their right to freedom of assembly.