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Author Archives: Ranjula Senaratna Perera

Dissemination workshop on service design in telecom and electricity in Sri Lanka

CRM_dissemination event1

LIRNEasia’s dissemination workshop on Improving Service Delivery for e-Inclusion was held on 18th February at the Hilton Residencies (Jaic Hilton), Colombo. The workshop was attended by the senior management of Sri Lankan telecom and electricity companies. Rohan Samarajiva led the theoretical discussion on service quality addressing how incentives for service quality differ under different market […]

Workshop on service design in telecom, electricity and government services

A synthesis meeting on LIRNEasia’s Customer Relationship Management study was held on 26th and 27th October in New Delhi, India. LIRNEasia’s partner for its qualitative research, CKS presented their findings along with designs for service delivery improvements in the telecom, electricity and government sector. The meeting was attended by  LIRNEasia’s researchers and sector experts. The […]

Social media – a growing concern in schools

LIRNEasia Research Manager, Shazna Zuhyle was recently invited to speak about the realities of the virtual world by her alma mater, Methodist College. The talk was for students and the Parent Teacher Association separately. She was also invited to a round table discussion among  a few  heads of schools and more recently to address the […]

Shazna Zuhyle at WSIS forum in Geneva

LIRNEasia research manager Shazna Zuhyle presented our findings on ‘Gendered use in ICTs at the bottom of the pyramid in emerging Asia’ at the WSIS forum in Geneva on the 14th May 2013. The panel consisted of selected members of the Task Group on Measuring Gender and ICTs. The session addressed the question of what […]

Study on mobile use by the BOP in Africa

Two new infoDev-led studies provide insight into the use of mobile phones at the BOP in Kenya and another in 12 countries in Africa including South Africa The Kenya study (carried out by iHub Research and Research Solutions Africa) found that over 60% of the Kenyan BOP owns a mobile phone. However only 25% of them […]

Season’s Greetings From LIRNEasia

Seasons Greetings from LIRNEasia.

Public access to ICTs: Sculpting the profile of users

Public access to ICTs: Sculpting the profile of users is a Global Impact Study working paper by George Sciadas, with input from Hil Lyons, Chris Rothschild, and Araba Sey. Based on a survey of public access ICT users in five countries, it outlines some basic characteristics of users – their demographics, history of using ICTs […]

Initial findings from GSMA mWomen Research

The topline findings from the initial stage of the GSMA mWomen Research in India, Egypt, Papua New Guinea and Uganda were presented recently. It explored the Wants and Needs of BOP Women through a qualitative study. Some of the insights of  ‘mobile as a tool’ are below. Mobile use by BOP women seem to be […]

Launch of Teleuse@BOP4 findings

LIRNEasia CEO, Rohan Samarajiva, presented the findings from the six-country study of teleuse at the Bottom of the Pyramid on 9th December 2011 in Bangkok, Thailand. The presentation took place on the first day of the CPRsouth conference to an audience of about 75 people that included senior-mid level academics and media personnel. Presentation slides […]

LIRNEasia Research Manager at the 10th International conference on mobile business

Senior Research Manager, Ayesha Zainudeen participated at the 10th International conference on mobile business (ICMB 2011) from 20-21 June 2011. She made a presentation on Connecting Asia’s poor through the “budget telecom network model”: Innovations, challenges and opportunities, drawing from LIRNEasia’s research on the budget telecom network model, as well as Teleuse@BOP3 findings. The presentation […]

LIRNEasia CEO at APT Policy and Regulatory Forum (PRF), Indonesia

Rohan Samarajiva, PhD. CEO of LIRNEasia will be making two presentations at APT Policy and Regulatory Forum (PRF) to be held from 14-16 July 2010 at Yogyakarta, Indonesia. He will be making a presentation,  Lessons from the mobile-voice success for policymakers, regulators, operators, applications providers & manufacturers at the Business Dialogue Innovative Regulation: what industry […]

LIRNEasia CEO at International Seminar on Information and Communication Technology Statistics

Rohan Samarajiva, Ph.D. CEO of LIRNEasia will speak at the International Seminar on Information and Communication Technology Statistics , to be held from 19 – 21 July 2010 in Seoul, Korea, at the session ‘Enhancing ICT Data Availability.’ He will be speaking on ICT indicators: LIRNEasia’s perspective. An online version of the agenda can be […]

Evidence to the policy process

The UNP in Parliament on June 11, called for the expansion of mobile phone facilities in the rural areas where by the rural people can make use of their mobile phones for their banking requirements. UNP MP Dr. Harsha de Silva who was speaking during the private member’s motion moved by UNP MP Ravi Karunanayake […]

Colloquium:The Mobile Phone: A Gateway To Financial Inclusiveness for the Bottom of the Pyramid?

The Colloquim was conducted by Arusha Cooray from Australia. Joint study by Arusha Cooray, Nirmali Sivapragasam and Harsha de Silva Remittance inflows into the developing economies have increased tenfold from US $31,058 million to US$ 327,591 over the 1990 to 2008 period Initiatives taken by policymakers of  developing economies to promote  the use of information […]

Expert Forum Meeting on ‘Mobile 2.0 Applications and Conditions’ in Pakistan

An Expert Forum Meeting on ‘Mobile 2.0 Applications and Conditions’ is to be held in Islamabad, Pakistan on April 26-27, 2010. This meeting is co‐hosted by LIRNEasia and the Pakistan Telecommunication Authority. Objectives: To share LIRNEasia’s Mobile 2.0 (i.e., the second wave of mobile use –beyond voice applications) research results among regulators, operators, policy makers […]

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