LIRNEasia is a regional ICT policy and regulation think tank active across the Asia Pacific

Category Archives: Research

LIRNEasia research in PH: 13th Youth Congress on Information Technology 2015

Y4iT2015_Photo by Noel Feria

The state of Internet in the Philippines has been subject to scrutiny by civil society and more recently the Senate office which has led the national regulatory authority to take action (link) through multiple stakeholder consultations. LIRNEasia research, through research fellow Grace Mirandilla-Santos, has been instrumental in the memorandum circular issued by the National Telecommunications […]

Press releases based on the LIRNEasia survey of ICT and Knowledge access in Myanmar

We have three press releases on the Myanmar teleuse baseline survey pointing out three particular stories. Press releases are available in both English and Myanmar as follow ; Fewer women own phones compared to men.  But due to shared use, the usage of phones is not very different between men and women. 99% of Ward/Village Leaders carry […]

News releases based on the LIRNEasia survey findings

We have isolated 3 stories which came out of our Myanmar teleuse baseline survey findings which we thought should be placed in the spotlight in the form of press releases. And they are as follows; Fewer women own phones compared to men.  But due to shared use, the usage of phones is not very different […]

Mobile and Online communities are popular research techniques: GRIT Report


In terms of research techniques, Mobile and online communities continue to dominate the methodological shift, but research clients are demanding big data insights. Themes from this year’s GRIT Report highlights the impact on research industry: speed, new platforms, and the quest for insights in a sea of data. Researchers recognize the need for speed as […]

LIRNEasia recommendations on QoSE in PH

The poor state of Internet in the Philippines has received a significant amount of attention in the past few months. LIRNEasia research fellow Grace Mirandilla-Santos has been involved in multiple working groups, senate hearings and has had many interactions with the respective regulatory agency and ministry on how to introduce some form of quality measures. […]

LIRNEasia research at RightsCon, Manila

RightsCon 2015_Manila

LIRNEasia research fellow and board member of the Internet Society PH chapter, Grace Mirandilla-Santos participated in a roundtable discussion on the “Right to Access the Internet: Upholding a Human Right” organized by (Philippines) and the Digital Empowerment Foundation (India). Her talk mentioned LIRNEasia’s broadband QoSE study and how its results have been used to inform policymaking […]

TRAI’s QoS measure = Perception Survey

Demand-side surveys add tremendous value in many areas of research; Assessing Quality of Service (QoS) for mobile, fixed and broadband services isn’t one of them. Certainly not when it involves a perception survey. The Telecommunication Regulatory Authority of India (TRAI) attempts to understand the user satisfaction of availability and QoS for mobile cellular, fixed and […]

LIRNEasia’s continued impact on PH Internet


NTC conducted a second public hearing on its proposed memorandum circular on broadband QoS. LIRNEasia Research Fellow, Grace Mirandilla-Santos reiterated LIRNEasia’s recommendations that diagnostics should take into consideration consumer experience, must be transparent and results published in a format that consumers can understand and use, should help inform consumers’ decisions when availing of services (e.g., publishing […]

Shaping broadband quality in the Philippines

NTC hearing (Nov 7 14)_Table

      Broadband in the Philippines has been receiving a lot of negative press. LIRNEasia research confirms the poor quality received in Manila. In response, the National Telecommunications Commission (NTC) called for a public consultation for which LIRNEasia responded to. The regulator has been granted P 15.5 million (2015) for the benchmarking of broadband quality […]

Take two on the Affordability Index

Last year, Helani Galpaya (CEO, LIRNEasia) made recommendations on improving The Alliance for Affordable Internet (AA4I)‘s Affordability Index. This year, on behalf of Helani, I attended the Affordability Index workshop in Cape Town. While the primary objective was to review the 2014 draft report, the working group members present at the workshop also voiced many concerns […]

Are articles published in open platforms read more than those in closed journals?

For the last few years, I have been reluctant to publish in academic journals and edited volumes, where the content that I contributed would not be available on the web. I have now some doubts about the wisdom of this position. If one assumes that citation is a proxy indicator that someone out there is […]

LIRNEasia Research presented at the “Impact and Benefits of the Internet Exchange” Forum

Grace Santos_BB QoSE_IX Forum 2014

Independent telecom / ICT policy researcher Grace Mirandilla-Santos of the Philippines recently presented the results of LIRNEasia’s research on Broadband Quality of Service Experience (QoSE) at the forum on the “Impact and Benefits of the Internet Exchange”. It was jointly organized by the ICTO under the Department of Science and Technology (DOST) and the Internet […]

Big data and the delivery of government services

The IDRC Asia Office was kind enough to permit publication of a part of a concept paper I wrote for them. Here is an excerpt: At present, the principal methods for understanding users or demand are quantitative research (representative-sample surveys) and qualitative research. The former is used primarily for understanding “what” questions and the latter […]

Prepaid for electricity in Sri Lanka

2014-06-14 08.35.47

Would the prepaid model used for mobile phones services, do well in electricity? Will it benefit the poor? How will it benefit? Would it benefit CEB and LECO? Rohan Samarajiva is giving insight and answers to all these questions in  these articles here (in English) and here (Sinhala) Every month CEB and LECO produce and distribute close to five million […]

LIRNEasia research used to trigger a broad discussion (hopefully) on prepaid electricity

Today’s LBO Choices column was the second to be based on LIRNEasia’s 2012-14 inclusive information society research. The basic idea was to see how ICTs could be used to improve the customer experience in important government or government-sanctioned service delivery activities. Other questions included what lessons could be learned from the mobile success story for […]


Research Mailing List

Enter your email for research updates:


Flickr Photos