LIRNEasia is a regional ICT policy and regulation think tank active across the Asia Pacific

Category Archives: Research

The report "A Baseline Survey of ICT and Knowledge Access in Myanmar" is now available in Myanmar Language here.

Electricity customer relations and ICTs: Discussions with regulators


From late April to today, we were engaged in a major push on getting the findings of how ICTs could help improve electricity customer relations out to regulators and other stakeholders in Bangladesh, India and Sri Lanka. This is not as simple as telecom which is a central subject in all countries. In India, we […]

Using ICTs to improve customer experience in electricity

How can the ubiquitous mobile phone improve the lives of the poor? How can the phone become more like the “Aladdin’s Lamp” that Muhammed Yunus talks about, something that can offer any service its owner wants? If the phone is to be about more than just talk, we have to put some effort into adding […]

BB QOSE: High download speed does not mean better latency

Contrary to popular belief, higher bandwidth and high download speeds does not necessarily mean better performance in terms of latency or round trip time (RTT). RTT is the measure of how long a packet takes to reach the destination server and return to the client (i.e. the PC or laptop or any device used to […]

LIRNEasia workshop for Ceylon Electricity Board (CEB)

LIRNEasia staff was invited to conduct a workshop on Customer Relationship Management (CRM) in electricity sector at the Research and Development Center, Ceylon Electricity Board (CEB) on 4th March 2014. The workshop was based on the LIRNEasia research on CRM. The invitation was extended to LIRNEasia by Mr W. J. L. S. Fernando, General Manager […]

The Affordability Index: spurious results that can derail a worthy goal?

The Alliance for Affordable Internet (AA4I) launched their Affordability Report to showcase their newly developed Affordability Index. LIRNEasia’s CEO Helani Galpaya was invited by AA4I to participate in a panel at the launch of the report at the ICTD conference that took place in Cape Town, South Africa in December 2013. Composite indices that compare […]

Money on mobile phones, in Sri Lanka

LIRNEasia has always been vocal on Mobile Payment/Mobile money. Under the research theme Mobile 2.0 we looked at both horizontal (Telco and regulations)  and vertical (m-payments) aspects of mobile money. In 2009 facilitated by LINREasia, LIRNEasia‘s then Senior Policy Fellow Muhammad Aslam Hayat, wrote on the possibilities of having mobile money in Sri Lanka.  Dialog, after many years of […]

Submarine CLS: Internet’s slippery passage to India

All submarine cables connecting the Far East with Europe and Africa transit at India. It has made 12 submarine cables (six owned by consortiums and six privately-owned) hopping into 10 cable landing stations (CLS) at the Indian seashore. Voice and data traffic of 27 international long distance operators (ILDO) are processed through the 10 CLS. […]

Sri Lanka among the cheapest telecom tariffs, says ITU

In its recent report, Measuring the Information Society, the ITU provide a brief summary of key ICT services and their developments over the past year. One of the key highlights is the price of broadband that was calculated using the ITU basket methodology. The range is from USD 5 to an astounding USD 1700, with […]

Study on mobile use by the BOP in Africa

Two new infoDev-led studies provide insight into the use of mobile phones at the BOP in Kenya and another in 12 countries in Africa including South Africa The Kenya study (carried out by iHub Research and Research Solutions Africa) found that over 60% of the Kenyan BOP owns a mobile phone. However only 25% of them […]

New broadband QoS penalties in the new year, India

In a recent amendment to the Quality of Service of Broadband Service Regulations, 2006, the Telecom Regulatory Authority of India (TRAI) states: The purpose of these regulations is to prescribe financial disincentives on the service providers for failure to meet the prescribed Quality of Service (QoS) benchmarks for Broadband Services. These regulations prescribe financial disincentive on Broadband […]

Empowering Communities with Voice Technologies for Crisis Management

Use the embedded frame below or click here to view the story. Empowering Communities with Voice-enabled Technologies for Crisis Management on Prezi

ITU’s Expert Group on Telecom/ICT Indicators (EGTI) recommends LIRNEasia’s Broadband QoSE Methodology

I recently presented LIRNEasia‘s methodology on measuring broadband quality of service experience (QoSE) at the Expert Group on Telecom/ICT Indicators (EGTI) meeting held on the 23rd & 24th of September 2012 in Bangkok, Thailand just before ITU’s annual World Telecom/ICT Indicators meeting. The methodology suggests tests are carried out on multiple times of the day […]

LIRNEasia responds to TRAI Draft Regulations on QoS Standards for Mobile Data Services

The Telecom Regulatory Authority of India (TRAI) recently released draft regulations on “Standards of Quality of Service for Mobile Data Services Regulations, 2012” (press release). LIRNEasia‘s response included recommendations on; (a) Advertising realistic speeds as opposed to the theoretical maximum (b) Carrying out tests at multiple times of the day, on multiple days of the week at least […]

LIRNEasia’s 3rd Disaster Risk Reduction Lecture: Making Emergency Communication Effective

Making Emergency Communication Effective LIRNEasia’s 3rd  Disaster Risk Reduction Lecture  On 19 June 2012 from 15:00 – 17:00 at the Sri Lanka Foundation Institute, 100 Independence Square, Colombo 7 The main talk will focus on actions to improve alerting and situational-reporting to make emergency communication more effective. The talk will focus on establishing an alerting profile and […]

LIRNEasia CEO at the 3rd IJLT-CIS Lecture Series, National Law School of India University, Bangalore

The Indian Journal of Law and Technology in association with the Centre for Internet and Society (IJLT-CIS) , Bangalore is organising the 3rd IJLT-CIS Lecture Series at the National Law School of India University, Bangalore. The lecture series will be spread out over the course of the year and will include eminent speakers who will […]


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