LIRNEasia is a regional ICT policy and regulation think tank active across the Asia Pacific

M-government services

Mobile government, or m-government, refers to the extension of e-government to mobile platforms, as well as the strategic use of government services and applications which which are only possible using cellular/mobile telephones, laptop computers, personal digital assistants (PDAs) and wireless internet infrastructure.

LIRNEasia is already engaged with the question of e-gov services delivered over mobile. The 1919 Government Information Centre implemented as part of e Sri Lanka, which was conceptualized and implemented by LIRNEasia personnel, has been the basis of early thinking. The study hopes to identify the best m-government projects in India and to help conduct best-practice research.

This research was conducted by Subhash Bhatnagar (PhD) in 2009.


Bhatnagar, S. (2009), Exploring Conditions for Delivery of Successful M‐Government Services to the Bottom of the Pyramid (BOP) in India

Citation for the above report should be done as: Author Last Name, First Name Initial, (2009), Report Name, Retrieved Date, URL of document on LIRNEasia website

Presentation at LIRNEasia-PTA Expert Forum, April 2010, Islamabad, Pakistan

Policy brief

Selected media coverage:

Lack of policy prevents mobile banking model from clicking, The Economic Times (Ahmedabad), 03 March 2010

Mass banking through the mobile,The Financial Express, 07 January 2010

Exit PC, enter Mobile, The Hindu Business Line, 16 November 2009

Now use mobile to get pension, Financial Chronicle, 08 November 2009


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