‘BSNL’s monopoly over infrastructure a hindrance to growth’ – Financial Express (India)

Rural connectivity is now the focus of every telecommunication player in the country. Almost all stakeholders, from handset manufacturers to service providers, believe that the next wave of growth is in the rural areas.”However, India’s roll out (of telecom services) in rural areas has been slow. BSNL has the backbone infrastructure but is not yet ready to share it with private players,” he added.

BSNL should be made to share its fibre and access networks, Samarajiva said. With shared infrastructure and innovation in marketing, costs can be brought down further, he said. Moreover, telecom companies should also shift their focus from calculating average revenue per user (Arpu) to average margin per user (Ampu), he added.

Also at:  http://asia.tmcnet.com/news/2007/12/26/3184529.htm
http://in.news.yahoo.com/071226/203/6ovtq.html
http://in.biz.yahoo.com/071226/203/6ovva.html

Book also discussed at Yahoo Tech Group forum.

‘Fact or fiction: Telecommunications in Asia By Liffy Thomas’ – Ergo (the Hindu, India)

At a time when GSM operators, Telecom Regulatory Authority of India (TRAI) and the Department of Telecommunications (DoT) are at an imbroglio over spectrum allocation, Prof Rohan Samarajiva’s book, “ICT Infrastructure in Emerging Asia: Policy and Regulatory Roadblocks”, makes for a timely read. In Chennai for the launch of the book, Samarajiva, Executive Director of LIRNEasia and former Director General of Telecommunications in Sri Lanka, spoke to Liffy Thomas.

BOOK EXTRACT: ‘Subsidising The Smart Way’ – Business World Magazine (India)The Latin American experience holds lessons for the development of rural telephony in Asia, says Harsha De Silva

The supply of telephony has traditionally been skewed towards the urban affluent as opposed to the rural poor. The literature describes this bias as having been caused by a ‘market efficiency gap’ and an ‘access gap’. The market efficiency gap is the difference between what markets achieve under existing conditions and what they can achieve if barriers are removed. This gap can be bridged through effective competition, private provision of services, and market-oriented policies and regulations that create a level playing field for new entrants. The access gap refers to people and places that remain beyond limits of the market due to inadequate income levels or its skewed distribution. Bridging this gap needs subsidies to encourage service providers to enter these areas.

‘Policies for ICT’ – New India Express (Chennai, India) 

WHILE the common perception remains that India has the lowest mobile phone tariffs, other countries like Pakistan, Bangladesh and Sri Lanka have lower tariffs than India, Rohan Samarajiva, executive director, Lirne Asia, said on Tuesday.

Talking about his new book ICT Infrastructure in Emerging Asia – Policy and Regulatory Roadblocks, he said, when compared to all these countries, India’s cost is much higher.

The Deccan Chronicle, Chennai, 16.12.07:

 Policies and regulations are the main bottlenecks blocking the development of Information and Communication Technology (ICT) infrastructure in India, according to Prof Ashok Jhujhunwala, Telecom and Networks (TeNet) Group, IIT, Madras.

Releasing the book ‘ICT Infrastructure in Emerging Asia: Policy and Regulatory Roadblocks’, a collection of articles edited by Rohan Samarajiva and Ayesha Zainudeen, ICT experts, here on Sunday, Prof Jhunjhunwala said any technological problems associated with ICT could be sorted out by scientists within two to three years. “But the policy-makers and regulators fail to move ahead with the times. We are living in an era when things which were socially desirable once have become commercial to the core,” the professor said. He pointed out that ICT has the potential of helping developing countries tackle a wide range of health, social, and economic problems.

“While urban India is marching rapidly ahead, rural India is being left behind. We have to use ICT to accelerate the growth of rural India,” said Dr Jhunjhunwala. Elaborating on the pace of growth of ICT, Dr Jhunjhunwala said the next two years will see payments through mobile phones catching up all over the country.

“Instead of going to ATM centres or Banks, you can have cash transactions through your mobile phones,” he said. Dr Samarajiva said the book was a step forward in identifying the reasons for under-connectivity in emerging Asia. “The book itself is an introduction, not a conclusion. It reports the findings of a cutting edge demand-side survey of telecom use at the ‘bottom of a pyramid’ in India and Sri Lanka,” said Dr Samarajiva, a former director general of Sri lanka Telecommunications.

He said there is enough scope to bring down telecom charges. “It is the outdated policies of the governments in the region which are playing havoc with the communication revolution. This is aggravating the digital divide which will lead to major catastrophe,” he said.

The publication of the book was co-funded by the IDRC and Social Science Research Council (SSRC).

More information on the book can be found on the book page.

President SB Yudhoyono’s government came to power on the promise of eradicating corruption and the “deal culture” that has plagued Indonesia throughout much of its existence. Initially the government promised leased-cost subsidy auction and other open transparent methods for rolling out backbone infrastructure in the country. Now a sudden announcement in the media informs us that licenses for the Palapa Ring project have been granted.

The Palapa Ring has been a “dream” project of the Indonesian government even before the financial crisis of 1997. Before the crisis it was planning on funding it with government funds. Post the financial crisis and faced with empty coffers, the Government has been pressuring telecom operators in Indonesia to use their resources to realize the Government’s dream. The enthusiasm of PT Telkom to participate in the Palapa Ring Project (in news story below) is ironic considering that it had decades to build backbone infrastructure in the country when it was the monopoly provider of domestic fixed line services and it built little. I wouldn’t be surprised if the threat of regulatory retribution hung like Damocles’s sword over Indonesian operators when they decided to participate in the Palapa Ring consortium.

Least-cost subsidy auction would have been a more transparent way of eliciting participation of Indonesian operators in the Palapa Ring Project. In those islands/regions that are commercially viable, backbones would be deployed by private  sector without any government support. In islands/regions that are sparsely populated and where landing submarine cable may not be commercially viable,least cost subsidy auction would have provided the necessary subsidy to make it worthwhile for private sector to participate in infrastructure roll-out.

Although the sum of $1.5 billion is being bandied around as the total cost of the project the consortium has yet to commit to the backbone map that DGPOSTEL and the Indonesian government has been promoting. The map as can be seen below has submarine cables landing every few kilometers as they garland the various islands. The highest cost-component of a submarine cable system are the cable landing stations.The proposed design is not cost-efficient. It would make more sense to land a submarine cable at couple of points in an island and use terrestrial fiber optic or microwave to connect the rest of the island.

Indonesian group will build US$1.5 billion Palapa network

JAKARTA, May 10 (Reuters) – Seven Indonesian companies will join forces to build a $1.5-billion 34,000 km (21,100 mile) fibre optic cable network in the country aimed at improving telecommunication infrastructure, a government official said.

Indonesia’s director general for post and telecommunication at the communication and information ministry, Basuki Yusuf Iskandar, said the group will meet next Wednesday to discuss how to implement and finance the Palapa Ring Project.

“Seven companies have obtained the licence for the Palapa Ring,” Iskandar told reporters late on Wednesday. He said PT Telekomuniasi Indonesia Tbk, PT Indosat Tbk, PT Excelcomindo Pratama Tbk, and PT Bakrie Telecom Tbk were among the seven in the consortium.

The Palapa Ring is part of the government’s effort to refurbish the country’s ailing infrastructure to spur economic growth in the world’s fourth most populous nation. Its completion will open up telecommunication access to eastern
part of Indonesia, the less developed area of the sprawling tropical nation.

Telkom’s president director, Rinaldi Firmansyah, said the company will become the majority contributor to the project and lead the group as it would use most of the telecommunication traffic through the network.

“We are still calculating the numbers, but all this time we are accounted for about 50 percent of the country’s
telecommunication traffic, so we are likely to invest about 50 percent of the project (cost),” Firmansyah told reporters.

“Financially we are ready,” he said, adding that the company’s involvement was aimed at strengthening its network in the eastern part of Indonesia.

Separately, Excelcom’s president director, Hasnul Suhaimi, said the company’s contribution to the project would be around 10 percent of the total value of the investment. He said the fibre optic network could help lower the telecommunication costs from the current system that incorporates satellites.

However, yesterday’s Wall Street Journal (March 15, 2007) seems to suggest that high speed 3G wireless technology like HSDPA can bring broadband on a large scale to Indonesians. It (misleadingly) implies that since HSDPA is merely a software upgrade to 3G networks it will not require any new major telecom infrastructure investment in Indonesia. The fact is that 3G services have just been launched in the last quarter of 2006 in some urban areas concentrated in and around Jakarta. The Indonesian operators have a long way to go to upgrade all their base stations to support 3G. Even if the base stations were upgraded to 3G standards there are no shortcuts to building backbone infrastructure (preferably fiber optic) to connect the base stations. Furthermore, large parts of eastern Indonesia do not have any connectivity leave alone 2G or 3G.

Realistically, HSDPA will be a connectivity solution for those customers who have been starved off ADSL connectivity thanks to Pt Telkom’s “Dog in the manger” attitude. Those customers who can afford HSDPA compatible handsets will be a very small subset of potential Internet users in Indonesia. 2+G connectivity solutions will continue to remain relevant for a vast majority of Indonesians.
Indonesia Embraces 3G to Get Up to Speed on Web (Wall Street Journal March 15, 2007)
JAKARTA, Indonesia — Indonesia’s rapid adoption of cutting-edge cellphone technology for Internet access is helping Southeast Asia’s largest economy to catch up with its technologically savvier neighbors.

A sprawling nation of 220 million people and more than 13,000 islands, Indonesia has one of the least-developed communications systems in Asia. Getting a phone connection without echoes or distortion is a matter of luck, and Internet connections relying on cable networks are among the slowest in the region.

The arrival of High-Speed Downlink Packet Access, or HSDPA — a software upgrade to 3G mobile-phone technology that allows users faster access to the Internet through cellular networks — could help change that[..]

HSDPA technology, pioneered in Indonesia by PT Indonesia Satellite Corp., or Indosat, offers Internet download speeds at least six times as fast as connections relying on cable, a wider difference than in a more-developed economy. And because it’s an add-on to 3G technology, it doesn’t need any major new telecom infrastructure — just some equipment attached to existing mobile base stations.

Indonesia also is primed for expansion because less than 30% of its population currently uses cellphones, compared with 80% in Malaysia and 40% in the Philippines. Indonesia has 65 million mobile users; industry analysts forecast that number will reach 100 million by 2010.

Since starting its service in November, Indosat has signed 60,000 customers in Jakarta and Surabaya, Indonesia’s second-largest city. Working with Ericsson and Nokia, the company hopes to add coverage to eight other major cities by the end of March. “It’s going to be very popular,” predicts Djarot Handoko, a spokesman for Indosat.

Nokia is working with another local telecommunications company, PT Telekomunikasi Selular, to start an HSDPA service in Indonesia later this year. Indonesia is one of the biggest potential markets for 3G, says a Nokia executive advising the company[..]

Dev Yusmananda, an executive at PT Excelcomindo Pratama, which has just started a similar service, says the prospective Indonesian market is huge. “We’re talking about it [HSDPA] as a substitution for a broadband connection,” he says.

Ironically, the interest generated by the arrival of HSDPA is a consequence of Indonesia’s failure to build a decent national cable grid. The country had plans to lay an extensive network in the 1990s, but the Asian financial crisis in 1997-98 intervened, and many projects were shelved. Many of the cables that were installed were poorly laid. Recent flooding in Jakarta damaged networks and left many people without Internet access for days[..]

The Indonesian government’s ambitious Palapa Ring project to create a fiber ring connecting the major islands had been shelved post the 1997 Asian financial crisis. Recently, however, efforts have been made to revive a modified version of the earlier vision. In an earlier discussion on LIRNEasia (click here), we described as unviable the Indonesian regulator’s proposal to build backbone infrastructure funded primarily from government coffers: “From the outset, this proposal seems doomed. Although the intention is a noble one (to reduce Internet prices) the means are neither the most efficient nor feasible. For one thing, there is no budgetary support for this and under the tight financial constraints that the Indonesian govt is in, it seems unlikely that it will be supported.”

Hence, it is heartening to note that a few days ago (August 28, 2006), the Indonesian Communication Minister, Sofyan Djalil, has announced a proposal to open up the backbone market to private investment. The Ministry plans to use the mechanism of least-cost subsidy auction to encourage potential investors to roll-out backbone infrastructure throughout the country. LIRNEasian researchers have been involved in designing a similar auction for the eSri Lanka project to extend backbone in provinces of Sri Lanka that currently lack such infrastructure. A number of pitfalls and challenges of least-cost subsidy auction have been identified in earlier studies conducted by LIRNEasia researchers in India and Nepal. Generally, when necessary regulatory reforms have not been carried in a country, the auction results in sub-optimal outcomes that benefit the incumbent and other parties rather than the unconnected.

Although it is too much to hope for regulatory reforms to take place in Indonesia before auctions are held, incorporating certain safeguards in the auction design may mitigate some potential ill-effects. We would strongly recommend to have an access regime in place that specifies modailities for access to the new backbone infrastructure that would be rolled out. The license should also specify conditions and procedures for raising backbone access fees.
For news story, see below.

Indonesia to Ask Investors to Bid on Building Fiber-Optic Links

By Wahyudi Soeriaatmadja
Aug. 28 (Bloomberg) — Indonesia will ask investors to bid to lay fiber-optic cables in the world’s largest archipelago and
help reduce the cost of high-speed Internet connections, Communications Minister Sofyan Djalil said. The government is preparing tender papers and will ask companies to bid for the project in two months. Phone companies interested in bidding will be given incentives, including licenses for overseas calls, Djalil said. The government won’t charge any fee for allowing companies to lay the network.

“Information technology dominates almost all economic activities as it boosts productivity, improves education process,” Djalil told reporters in Jakarta today. “This project will help in reducing Internet and information
technology costs.”

The government is trying to bring down Internet and phone costs for companies and individuals, which are among the highest in Southeast Asia. The fee for a high-speed Internet connection using cable television lines in Jakarta starts at about $55 a month, or 27 percent costlier than in Thailand. There were 1.5 million Internet users in Indonesia in 2005, according to the Indonesian Internet Service Provider Association.

“Those that offer the cheapest rates will win the tender,” Djalil said. “The cheaper, the better for Indonesian
people.”

–Editor: S. Collins

By Divakar Goswami & Onno Purbo, March 2006
LIRNEasia’s latest research paper is available for comment. The paper looks at the deployment of Wi-Fi in Indonesia, under the 2005 WDR theme, ‘Diversifying Participation in Network Development.’

Download paper: indonesia wi-fi study 2.0 [PDF]

Please post your comments below.

Executive Summary
With their low-cost and quick deployment time, wireless Internet technologies like Wi-Fi offer last-mile access network solutions to developing countries with limited network infrastructure. Among developing countries, Indonesia is unique for the extent of Wi-Fi that has been deployed by Internet Service Providers (ISPs) and private entrepreneurs in more than 40 towns and cities across the archipelagic nation. However, the findings from the current study finds that Wi-Fi “innovations” in Indonesia are not a result of enlightened policy designed to extend communication infrastructure to unserved areas but rather a workaround solution to hostile market and regulatory conditions.

The research objectives were to determine the conditions that gave rise to Wi-Fi becoming an access technology of choice for Indonesian ISPs; the lessons that can be abstracted from Indonesian Wi-Fi innovations; and the steps that must be taken for the next stage of Internet growth in Indonesia. Despite having two regulatory bodies, DG Postel and BRTI, the Indonesian telecommunication sector lacks credible, independent regulation. DG Postel is embedded within the Ministry of Communication & IT and BRTI is nominally independent being understaffed, lacking teeth and being chaired by a DG POSTEL representative. A poor regulatory environment is compounded by a non-competitive telecommunication sector dominated by PT Telkom and Indosat who were given exclusive licenses by the Indonesian government for fixed telephony and international gateways, respectively. In the absence of regulatory requirement to unbundle the local loop, PT Telkom’s monopoly over the last mile facilities that are critical to all local telecommunications services especially Internet service means that Internet Service Providers (ISPs) needed to build their own last mile infrastructure to reach customers. However, license conditions for Network Service Providers, the category that ISPs fall into, forbid them from building their own infrastructure—last mile or backbone. The ISPs used Wi-Fi in the access network as a workaround solution for their inability to build or buy last-mile infrastructure. Until recently (January 2005), the unlicensed use of 2.4 Ghz for Wi-Fi was illegal and the use of 5.8 Ghz continues to be. However, that has not prevented ISPs from using those parts of the frequency because Wi-Fi is cheaper and easier to deploy compared to wired infrastructure and has lower sunk costs at risk if caught by the authorities.

As is well documented in the literature of economics, monopolists do not invest the full amounts required for economic efficiency when they are provided with monopoly returns on their investments. This is the case in Indonesia with backbone infrastructure that is scarce outside the islands of Java and Sumatra and unevenly deployed even in those two islands. The inadequate supply of backbone and lease line infrastructure and the high monopoly prices for leased lines that exceed benchmark prices in other countries by as much as 48 times, has forced ISPs to use Wi-Fi as low-capacity backhaul networks to carry Internet traffic. These cost saving strategies by ISPs have not been able to keep retail Internet prices from being three or four times the price in benchmarked countries. This has resulted in a multi-tiered retailing of Internet service, where large customers like schools act like ISPs using Wi-Fi to connect to neighbourhood networks, other schools and businesses to recover high Internet costs that can be as much as US$4000 per month for a 2Mb link. It is evident from the research findings that ISPs in Indonesia have used Wi-Fi “innovations” to circumvent market & regulatory barriers. Until credible regulatory reform is carried and the telecom market is liberalized, the gains in the telecom sector generally and Internet specifically will be limited and unsustainable. For quickest results for high Internet growth in Indonesia, the regulator must reduce leased line prices as a number of studies in different countries have shown.

The silver lining for Indonesia is the inherently lower costs of Wi-Fi compared to wired last-mile access technologies, providing the country with potentially explosive Internet growth if conducive regulatory and market conditions are created.

Wi-Fi “Innovation” in Indonesia – Final Report Version 2.0

Wi-Fi “Innovation” in Indonesia – Draft Report Version 1.2