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Tag Archives: bill shock

LIRNEasia@10 - LIRNEasia is celebrating its 10 year anniversary. Check out our timeline of events

Bill shock in the US; disconnect in South Asia

A major step in consumer protection has occurred in the US, with customers now being warned when their data usage and bills go above a threshold. Is this a problem for us in South Asia. Yes, for the TOP (top of the pyramid) customers who actually receive bills. But for our clients, the bottom of […]

Bill shock; FCC steps in

Federal Communications Commission decided to step in and investigate on “Shocking bills” received by mobile customers in USA. FCC is looking into whether the mobile operators must do a better job by alerting the customers when they are roaming in foreign networks. Kerfye Pierre’s thanks for helping out victims of Haiti’s earthquake? A $35,000 bill from T-Mobile. Pierre tells CNN […]

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