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	<title>LIRNEasia &#187; Business process outsourcing</title>
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	<link>http://lirneasia.net</link>
	<description>a regional ICT policy and regulation think tank active across the Asia Pacific</description>
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		<item>
		<title>Population as a growth engine</title>
		<link>http://lirneasia.net/2010/03/population-as-a-growth-engine/</link>
		<comments>http://lirneasia.net/2010/03/population-as-a-growth-engine/#comments</comments>
		<pubDate>Wed, 10 Mar 2010 06:17:25 +0000</pubDate>
		<dc:creator>Chanuka Wattegama</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[agricultural and manufacturing goods]]></category>
		<category><![CDATA[Bangladesh]]></category>
		<category><![CDATA[Bengal]]></category>
		<category><![CDATA[Business process outsourcing]]></category>
		<category><![CDATA[communication technologies]]></category>
		<category><![CDATA[demographic dividend]]></category>
		<category><![CDATA[Divided regions]]></category>
		<category><![CDATA[Geography]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[International relations]]></category>
		<category><![CDATA[Political geography]]></category>
		<category><![CDATA[Rohan Samarajiva]]></category>
		<category><![CDATA[the Daily Star]]></category>

		<guid isPermaLink="false">http://lirneasia.net/?p=7162</guid>
		<description><![CDATA[The snap shot age distribution in a population can take three basic shapes. Pyramid is the most common in animal world where reaching the ripe old age is rare. Advances in medicine and economy have changed that in human societies. The pot shape is the best (till is lasts) as the workforce is larger with [...]]]></description>
			<content:encoded><![CDATA[<p>The snap shot age distribution in a population can take three basic shapes. Pyramid is the most common in animal world where reaching the ripe old age is rare. Advances in medicine and economy have changed that in human societies. The pot shape is the best (till is lasts) as the workforce is larger with respect to the number of dependents (old and children).  An urn, with a wider top and a bottom is the worst.</p>
<p>Starting in around 2013, points Rohan Samarajiva, Bangladesh will enter the best period for realising the demographic dividend, with the lowest levels of combined child and adult dependency in its history. It will be the closest to the ‘pot’ shape. This golden period will last until around 2033 when the more burdensome adult dependency (ratio of adults over 65 years of age to the working population aged 15-65 years) reaches significant proportions. </p>
<p>What does this mean to Bangladesh? How can that be exploited?</p>
<p>It is here that information and communication technologies can make a difference. In the past, only agricultural and manufacturing goods could be exported. Now, thanks to telecom, even services can be exported. Bangladesh is currently said to have 30,000 persons working in the Business Process Outsourcing (BPO) industry. </p>
<p>In 2005-06, it was estimated that India created 1.3 million direct jobs in the IT and IT enabled services sector, with another 3 million jobs created indirectly, to serve the industry. The proportionate numbers for Bangladesh, which has one-seventh the Indian population will be 182,000 direct jobs and 421,000 indirect jobs.</p>
<p>Read the full article in <a href="http://www.thedailystar.net/newDesign/news-details.php?nid=129240">The Daily Star</a>.</p>
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		<item>
		<title>How to succeed in the BPO business (or not)</title>
		<link>http://lirneasia.net/2009/07/how-to-succeed-in-the-bpo-business-or-not/</link>
		<comments>http://lirneasia.net/2009/07/how-to-succeed-in-the-bpo-business-or-not/#comments</comments>
		<pubDate>Thu, 02 Jul 2009 12:40:37 +0000</pubDate>
		<dc:creator>Rohan Samarajiva</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Business process outsourcing]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[Sri Lanka]]></category>

		<guid isPermaLink="false">http://lirneasia.net/?p=4724</guid>
		<description><![CDATA[It appears that the India-Sri Lanka joint venture in business process outsourcing is having a hard time because Sri Lankans are difficult to train. The LBO article is worth a read, but here is a key quote. Revenues had fallen as the US recession took its toll on the auto and restaurant businesses which comprised [...]]]></description>
			<content:encoded><![CDATA[<p>It appears that the India-Sri Lanka joint venture in business process outsourcing is having a hard time because Sri Lankans are difficult to train.  The <a href="http://www.lbo.lk/fullstory.php?nid=506965615">LBO article</a> is worth a read, but here is a key quote.</p>
<blockquote><p>Revenues had fallen as the US recession took its toll on the auto and restaurant businesses which comprised the bulk of its customers but that the number of clients was growing, JKH said.</p>
<p>Roy also said it was important for Sri Lanka to expand higher education and technology training institutions to ensure the supply of trained people if the country wants to attract more BPO business.</p>
<p>He said Sri Lanka had the highest number of British-qualified accountants outside Britain and should capitalise on its own strengths instead of trying to compete with India. </p></blockquote>
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