LIRNEasia is celebrating its 10th anniversary.
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Tag Archives: consumer

LIRNEasia@10 - LIRNEasia is celebrating its 10 year anniversary. Check out our timeline of events

Users/consumers front and center at EuroCPR 2014

We’ve been lucky with our choice of research topics. Not only did our focus on customers coincide with the CEB’s year of customer excellence, it also overlaps with EuroCPR’s thematic focus on “user-centric approaches to the digital information society.” The presentation I will make at the international panel, which is now a regular feature of […]

Antitrust and harm to consumers: The decision to drop the Google case

I entered the policy and regulation space through an unusual door: the AT&T Divestiture Case of the early 1980s. There the evidence of consumer harm was clear to all: Lily Tomlin had seen to that. That was not the case with Google. “The way they managed to escape it is through a barrage of not […]

Sri Lanka: Regulator wants broadband users to be informed

Earlier this year the TRC appointed a special committee to develop broadband in Sri Lanka. Possibly based on its recommendations the TRC has issued new directives on broadband, placing emphasis on customer’s right to know, an approach we at LIRNEasia also promoted a few months prior to the constitution of the committee. The guidelines had […]

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