Tag Archives: Design
Behavioral science in telecom device design
A death of a scientist is occasion to reflect on the role of behavioral research in the design of telecom devices. It is not so much that Mr. Karlin trained midcentury Americans how to use the telephone. It is, rather, that by studying the psychological capabilities and limitations of ordinary people, he trained the telephone, [...]
Design for government
Last week I attended a day-long seminar on applying design thinking to government. I wasn’t fully convinced that this was truly novel. But there is no doubt that government does not adequately research the end user of its services. A write up about the event in Mint highlights that aspect: Design thinking denotes an approach [...]
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