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Tag Archives: e – commerce

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How China’s Taobao addresses trust problems

When talking about the preconditions for the success of the Internet, I have talked about the need to develop an an ecosystem, with trust as one element. These issues were also explored in the work on e commerce. The Chinese solution to the problem of trust in virtual transactions is quite interesting. Almost makes one […]

Full e commerce, courtesy of Google

In our work on mobile more than voice services in 2008-10, we pointed to the need for delivery services, if e commerce was to catch in emerging Asia. Google is offering to close the gap, for consumers and retailers in the US. Who will close the gap in Asia? In another foray into commerce, Google […]

Creating a trust ID to popularize e gov and e commerce

It’s not only in developing countries that getting organizations and people to change behaviors to accommodate e gov and e commerce is a problem. Consumers who still pay bills via snail mail. Hospitals leery of making treatment records available online to their patients. Some state motor vehicle registries that require car owners to appear in […]

Good bye Amazon, the Indian workaround is around the corner

In the recent special issue of Information Technology and International Development, Ayesha Zainudeen et al. identified the non-ICT barriers to the spread of e commerce in developing countries, including payment mechanisms when credit cards did not exist and the bad state of the postal services. The NYT has a fascinating story about how Indian entrepreneurs […]

Fixing the post

In the 13 years I lived in the US, I saw the postal service change. It was a horrible, rude bureaucracy when I moved there; and I saw the reengineering at work in the last few years. Counter staff were actually trained to smile and be nice to customers (and those who could not be […]

Applications provider ties up with telco on services trade between Sri Lanka and Maldives

A pioneering e-commerce provider in Sri Lanka has tied up with QTel/Wataniya to offer its services in the Maldives, and in the process also facilitate trade in medical services. E-Channelling has entered into an agreement with Wataniya Telecom Maldives, owned by Qatar Telecom (QTel) as part of its global expansion programme, it said. The deal […]

What Mobile 2.0 Expert Forum Meeting triggered

 We continue to receive media coverage for the Islamabad Mobile 2.0 Applications and Conditions Expert Forum Meeting. M. Somasekhar’s piece on Hindu Business Line on mobile payments says: Experts from Sri Lanka, Pakistan, Kenya, Thailand, the Philippines, Bhutan and Bangladesh among other nations met in Islamabad recently to discuss their experiences in providing mobile phone services […]

Why postal reform is part of ICT policy

All over the world, postal services are hemorrhaging red ink. They are being done in by the phone and the Internet. Yet their salvation is also the phone and the Internet. As commerce becomes e commerce, there is a high demand for reliable delivery services. In countries ranging from Korea to Sri Lanka the postal […]

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