Humanitarian Innovation Fund


VoiceICT4D project page LIRNEasia, through a stakeholder forum, advocated the Sri Lanka Disaster Management Center (DMC) to move towards a multi-agency situational-awareness platform by creating a register of alerting authorities and then sharing it’s call center and Interactive Voice Response (IVR) system resources for emergency communication. The “Do you Hear Me” video, communicating the need for voice-enabled Information Communication Technologies (ICTs), to empower community-based emergency coordination, was visited by 496 viewers, of which 48 or them shared their knowledge on the subject. UNISDR debut film festival on DRR, selected our video as as one of the best three in the category of “best human interest story” Peer-reviewed scientific articles presented the realization study evidence emphasizing the practical technical instabilities and deficits in those technologies. The message was news to most researchers and practitioners. IVR-based solutions are gradually gaining momentum.