Click here to read the full paper and here to view PPT presentation.

Development organizations are pressed to demonstrate that their programs result in significant lasting changes in the well-being of their intended beneficiaries. However, such “impacts” are often the product of a confluence of events for which no single agency or group of agencies can realistically claim full credit. As a result, assessing development impacts is problematic, yet many organizations continue to struggle to measure results far beyond the reach of their programs.

Outcome Mapping is one methodology used to address this issue. The originality of this approach lies in its shift away from assessing the products of a program to focus on changes in behaviour, relationships, actions, and activities in the people, groups, and organizations it works with directly. In doing so, Outcome Mapping debunks many of the myths about measuring impact. It will help a program be specific about the actors it targets, the changes it expects to see, and the strategies it employs and, as a result, be more effective in terms of the results it achieves.

This video, by International Development Research Center (IDRC) Canada, is based on the workshop on ‘Evaluation’ for their partners held in Kuala Lumpur, last November. Outcome Mapping was a key theme discussed at the workshop.

More about Outcome Mapping from IDRC website.

“The corporate tax regime in this country is a tough 33% whereas when I look at neighbouring country Singapore it is only 18% at the highest level,” says Blueshift’s chairman Sankaran P Raghunathan.

“In fact, most of us have to pay only 7.5%. That’s a huge difference.”

Mr Raghunathan is also concerned at the way costs are rising in Chennai.

“Some 10% of our revenues are spent on rentals here,” he says.

“We pay more than $1 for a square foot of office space here. In Kuala Lumpur the same costs us less than $1 and I get class A infrastructure.”

Read the full story in BBC here.

Two publications, with chapters by LIRNEasia researcher Chanuka Wattegama, were launched during the GK3, third global Knowledge conferences held in Kuala Lumpur in December, 2007.

The biennial Digital Review of Asia Pacific is a comprehensive guide to the state-of-practice and trends in information and communication technologies for development (ICT4D) in Asia Pacific. The third edition (2007/2008) covers 31 countries and economies, including North Korea for the first time. Each country chapter presents key ICT policies, applications and initiatives for national development. In addition, five thematic chapters provide a synthesis of some of the key issues in ICT4D in the region, including mobile and wireless technologies, risk communication, intellectual property regimes and localization.

Communicating Disasters: An Asia Pacific Resource Book,  co-published by TVE Asia Pacific and the UNDP, brings together 21 authors – most of them from Asia – who share their experiences and insights on effective communication before, during and after disasters. Coming out in time for the third anniversary of the Indian Ocean tsunami of December 2004, it takes stock of communication lessons of the mega-disaster. Its core message: adequate planning can help avoid communications disasters when communicating about disasters. Edited by two leading Asian journalists – Nalaka Gunawardene and Frederick Noronha – the book carries a foreword by Sir Arthur C Clarke.

The session, moderated by Prof. Rohan Samarajiva, presented findings and analysis within a 90-minute session divided into two mini-sessions on technology and community. Mr. Michael De Soyza of Dialog Telekom and Mrs. Mala Rao of WorldSpace Corporation (India) presented their respective technologies piloted in the project. In the second mini-session on community, Dr. Vinya Ariyaratne, Executive Director, Sarvodaya discussed the Sarvodaya approach to making communities disaster resilient. Natasha Udu-gama and Nuwan Waidyanatha presented analysis of the findings.

“Making Communities Disaster Resilient” – Rapporteur Report

Moderator Presentation | Rohan Samarajiva
WorldSpace Corporation | Mala Rao
Dialog Telekom | Michael De Soyza
Sarvodaya Approach to Disaster Risk Reduction | Dr. Vinya Ariyaratne
Training and Community Organization: Key Messages | Natasha Udu-gama
Findings and Conclusions | Nuwan Waidyanatha

Two sessions will be based on the LIRNEasia‘s study on Teleuse at the Bottom of the Pyramid (BOP), which is to presented in the form of an interactive quiz show. The background paper is available here.

A session titled ‘Making Communities Disaster Resilient’, hopes to highlight issues related to developing a robust solution for strengthening community resilience in the face of natural disasters. The background paper is available here.

LIRNE researchers will also be among panelists at a session on regulatory transparency and effectiveness. The session, entitled ‘Hello Regulator’, hopes to explore how having easy access to regulatory information and processes can support community and public agendas, access to ICT and so forth.

Click here for further information available on the GKP website.

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PDF versions of related background papers from other regions can be accessed here:

Genderstanding Mobile Telephony: Women, Men and their Use of Cellular Phones in Jamaica. (DIRSI)

Mobile Opportunities: Poverty and Telephony Access in Latin America and the Caribbean. (DIRSI)

Towards an African ICT e-Index: Towards evidence based ICT policy in Africa (Research ICT Africa)

When it comes to using phones, the film says, people at the bottom of the income pyramid are no different from anyone else; they value the enhanced personal security, including emergency communications, and social networking benefits. Increasingly, poor people are not content with just using public phones or shared access phones (belonging friends or family). They see a utility and social value of having their own phones.

These insights emerged from LIRNEasia’s large representative sample survey of telephone use at BOP in India, Pakistan, Philippines, Sri Lanka and Thailand. The survey conducted by ACNielsen, a multinational market research company, confirmed some known trends, whilst challenging conventional wisdom on several fronts. According to LIRNEasia Lead Economist Dr. Harsha de Silva, the findings completely debunked the myth that 50 per cent of people had never used a telephone.

Part 1

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The survey also found that men and women use phones pretty much the same way at the bottom of the pyramid. Says Ayesha Zainudeen, Senior Researcher, LIRNEasia: “There are almost no differences between men and women — except in the case of Pakistan, where you have the cultural factors playing in.”

The survey, supported by Canada’s International Development Research Centre, IDRC, has been well received by telecom operators and industry regulators across Asia.
 
The film features an interview with the head of Sri Lanka’s leading mobile phone company, Dialog Telekom, who acknowledges using survey findings to further customise products to suit aspirations at the bottom of the pyramid.                                                                              

The film will be premiered at the Third Global Knowledge Conference (GK3) in Kuala Lumpur, Malaysia, from 11 to 13 December 2007. It will be part of an interactive quiz that LIRNEasia and TVE Asia Pacific will jointly present during the global event, expected to attract 2,000 participants.                                                                                                  

Focusing on the theme “Emerging People, Emerging Markets, Emerging Technologies”, GK3 will connect those in governments, business, civil society and academia engaged in using ICT tools for meeting the real world’s needs — to reduce poverty, increase incomes, create safer communities, create sustainable societies and support youth enterprise, etc.
                                                                                                                                                           The interactive quiz will be conducted by TVEAP Director Nalaka Gunawardene, who counts many years of experience in broadcast quiz shows. He will be joined by LIRNEasia’s research staff to provide the live audience with interesting insights into the wide-ranging survey.

The telecom industry believes that the next billion phone subscribers will come mostly from the emerging markets. Therefore, understanding tele-use at the bottom of the pyramid becomes very important.

As with all TVEAP films, Teleuse@BOP will be available to broadcast, civil society and educational users without a license fee.

Both LIRNEasia and TVE Asia Pacific are members of the Global Knowledge Partnership (GKP), conveners of the GK3 platform.

Part 2