Much emphasis was laid on the usage of ICT in order to help trilingual government service delivery. Using the T@BOP data he illustrated the popularity of mobiles among the Sri Lankan BOP, and therefore their suitability as a medium for accessing government services, to answer queries or assist in contacting other government offices.  This kind of help line service cannot be provided by private organizations; government has to be involved, in order to provide credibility. Ultimately, any citizen should be able to get things done, without hesitation, promptly, no matter what language they speak.

The slides are attached here

BeePeeO Data Solutions is a socially motivated BPO service provider promoting a pro-nature, pro-poor, pro-women and pro-sustainable livelihood paradigm of technology development and dissemination by leveraging cutting-edge technology and flexible business process knowledge to set up delivery centers in rural areas.

We bridge the ‘Digital Divide’ by making local Sri Lankan talent accessible to international companies, offering highly competitive rates and fast turnaround. It is a ‘win-win’ proposition where companies obtain quick, cost-effective data and language services, while qualified talent in Sri Lanka finds employment without having to migrate to cities or overseas.

BeePeeO Data Solutions is a joint venture of a network of rural Telecentres (Nanasalas) in Sri Lanka led by Koslanda Nanasala and Glenanore Nanasala sponsored by the Information & Communications Technology Agency (ICTA) and Sri Lanka Children’s Trust national voluntary service organization.

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