Ranging from the incredible advance of teleuse documented by two surveys conducted by LIRNEasia and MIDO to the potential of ubiquitous smartphones for making the lives of Myanmar’s disabled citizens better, Helani Galpaya summarizes the work being done in Myanmar since 2013 on MTV, a business-news channel. She touches on the need to work on digital literacy and talk about how we have been informed policy in Myanmar since 2013. 12 minute interview aired on MTV
In our teleuse surveys, we found that missed calls beat out texts in some countries (e.g., Bangladesh v Philippines). One explanation is that there are more illiterate people in the countries where missed calls predominate. Qualitative research found that a lot of texting did not involve literate work, mostly it was forwarding messages sent by others.
There were no training programs on how to use mobile phones, even for the villagephone ladies in Bangladesh. But they think training programs are needed in the US. What does this mean for our part of the world? According to the National Telecommunications and Information Administration, one in five American adults — about 62 million people — do not use the Internet. The 2012 Pew Internet and American Life Project said the main reason these people “don’t go online is because they don’t think the Internet is relevant to them.