According to KPN, 85 percent of the company’s customers who use a Google Android phone downloaded WhatsApp onto their handsets from last August through April. As a result, KPN’s revenue from text messaging, which had risen 8 percent in the first quarter of 2010 from a year earlier, declined 13 percent in the first quarter of this year.

At a presentation to investors in London on May 10, analysts questioned where KPN had obtained the rapid adoption figures for WhatsApp. A midlevel KPN executive explained that the operator had deployed analytical software which uses a technology called deep packet inspection to scrutinize the communication habits of individual users.

The disclosure, widely reported in the Dutch news media, set off an uproar that fueled the legislative drive, which in less than two months culminated in lawmakers adopting the Continent’s first net neutrality measures with real teeth.

We’d heard of DPI being used to detect grey market traffic in countries that try to maintain international gateways, but this is a new one.

Full story.

75% of passenger transport is via public transport and of that 93% by bus and 7% by train. Roughly 5500 SLCTB and 18000 private buses. The fare is regulated by National Transport Commission (NTC). They also have timetables which are n0t implemented.

Shortest distance (~2KM) LKR 6:00.

Longest distance 260 KM – LKR 655.00.

Most of the BOP uses bus transport. 36% of the BOP use mobile and fixed phones.

SLTB buses use both ticket books and manual ticket machines to issue tickets to commuters

Private buses primarily use digital ticketing machines that prints out tickets. Can store data, process memory. Can even tell you how may people have to get off at the next bus stop.  The one in use now is also lighter in weight.

These are mainly used in the Western Province and on a few inter provincial buses.  Manual ticket machines are used in other areas.

Issues with the current ticketting system:

Money lost in Transit. Bus conductors and Drivers take the money, or tickets are not issued, or passengers do not buy the tickets. CTB estimates a 15% loss of revenue and private bus owners 25%.

Chanuka: How is the estimates done?

RS: through Load share.

HdS: Bus owners want to reduce leakage.  They wold like to issue a e-bus tickets. So the solution is either a card system or a mobile. So from the suply side there is a need but what about the demand side?

A  simple survey was done at the Fort railway station. Not a Sample survey but to get an idea. 2/3: 1/3 male: female. There maybe selection bias as it is a starting point.

What is the real cost of a ticket? Do the passengers receive the balance after getting a ticket? only 5% said that they always get there balance. Most people carry exact change. And only 50% of the people receive a bus ticket. Ticket checkers are used both in public and private sector. Some private companies have their own people to check for tickets.

So because of these issues, there is a need.

Possible benefits of e-tickets:

For Bus operators

• reduce leakage
• Offer loyalty plans etc.

For Commuters

• Cost only actual fare
• Can better schedule travel; save on transport expenditure

State [local government]

• Tax collection
• Target subsidies

What are the options?

Contactless smart cards: Oyster, ez link. Delhi is running a pilot, minimum reload INR 25.

Mobile phones: either through SMS or Near field Communication (NFC) merging mobile phones with a contactless smart card (Innovation).

NFC mobile phones: Nokia introduced the first in 2005 (3220). Break through innovation is instead of a NFC  phone, what about an NFC SIM. China Telecom has come p with a NON NFC standard RF SIM.  Nokia 6216: First NFC standard SIM compatible. Operator can load application.

Japan is leader with NTT DoComo Osaifu-Keitai e-wallet phones. Spain, Netherlands, France and Germany, mobile bus and rail ticket system are being piloted.  China has started.  UK to start by 2015 and fully switch to NFC by 2020.

I am skeptic how they would take my presentation – all Asian experiences to an almost hundred percent European audience except for two gentlemen from Botswana. Developed vs. Developing world. Connected vs. Unconnected. Are the issues similar? Or is it a different scenario?

I am glad we find some common ground. Bridging last mile isn’t an issue as serious as in Asia, but ‘Cell Broadcasting’ generates an interest. A DRR professional from audience talks about their efforts to introduce the same in France, with some success. One gentleman from Botswana asks why not in Africa. He is also interested in SMS based solutions. I introduce the Sahana SMS module to him.

Other than that, the discussion focuses more on the issues technology creates, rather than ones it solves. They talk about ‘over dependence’ on technology and the problems old find using technology. “Technology is fine, but KISS” (Keep It Simple and Stupid) says one speaker.

One pleasant surprise was to find the Director General, Civil Protection, Netherlands highlighting the benefits of Cell Broadcasting in the closing session. I am not sure whether he attended Seminar F.

Download my presentation slides from here.

THE number of people subscribing to broadband in OECD countries increased by 13% last year to 267m. More than a fifth of the combined population of the 30 mostly rich nations in the OECD now have high-speed access to the internet. The broadband penetration rate is above a third in Denmark, the Netherlands, Norway and Switzerland. Adoption is lowest in poorer countries such as Mexico, where just over 7% are broadband subscribers. Slovakia enjoyed the fastest growth in broadband subscriptions per person. Those subscribers, however, paid most for their connection, once exchange rates were adjusted for local spending power. On that basis, Slovaks shelled out over twice as much for speedy internet access as broadband users in Britain or Japan.

Full story and chart.

After the United States, the ranking found that Sweden, Denmark, the Netherlands, and Norway rounded out the five most productive users of connectivity. Japan ranked 10, and Korea, 18.

And while wired and wireless broadband networks used by consumers lagged other countries, the United States ranked No. 1 in the world for technology use and skills by consumers. (This was measured by comparing countries on five measures: The penetration of Internet use, penetration of Internet banking, wired and wireless voice minutes per capita, SMS messages per capita, and consumer software spending.)

To see the full methodology, look at page 38 in this report.