Thought-provoking piece, based on company-survey data, about how place is becoming irrelevant to work. BTW, the tax principle that Bangladesh is praised for was implemented in Sri Lanka maybe five years ago. The online work is already changing how some governments think about labor. Last May the government of Bangladesh decided to classify online work as export-related commercial income, free of taxes, instead of as a taxed offshore remittance. The idea, Mr.
In all businesses, it is important to keep an eye on game-changing technologies. As South Asia places even greater weight on outsourcing of various kinds in their drive to increase service exports, it is worth keeping an eye on unsourcing, according to the Economist: FOR the past decade, technical support has been in the vanguard of globalisation. With the costs of intercontinental communication shrivelling to virtually nothing, phone and online customer services have migrated to wherever they can be managed most efficiently and cheaply. India blazed the trail, building a $5 billion outsourcing business on helping Westerners solve high-tech niggles. Recently, the Philippines has taken over as the world’s call-centre hotspot, offering comparable wage costs to India, with the added benefit—at least to North American ears—of a Yankee drawl.
This NYT story describes a phase transition. Small players are beginning to outsource; the tasks are more complex and creative. This is huge for small countries and small service export firms. The production values may be a little amateurish by MTV standards, but for $2,000 it cost a small fraction of the typical budget for a professional film. And Mr.
The title is bold, we agree, but it is true. The FCC is asking broadband and smartphone users in USA to use their broadband testing tools to help the feds and consumers know what speeds are actually available, not just promised by the nations’ telecoms, reports wired.com. Starting yesterday (March 11), netizens can go to the FCC’s Broadband.gov site, enter their address and test their broadband speed using one of two testing tools.
Anybody could have guessed this. It is unimaginable that entire world will go through a recession simultaneously. Not everyone can be losers for too long. There should be winners somewhere. For example, what would the US firms that find their human resources costs, logically do?
One of the bad things about projections, especially long-term projections, is the lack of accountability. Or that like astrological forecasts, we only talk about the ones that were right. But anyway there is an interesting discussion of the Indian outsourcing industry, including a discussion on projections. A decade ago, McKinsey and India’s powerful information technology and outsourcing trade group, Nasscom, predicted that revenue from outsourcing by foreign companies would reach $50 billion in India in 2010. The global economic slowdown has delayed that by three or four quarters — revenue is predicted to reach $47 billion this year.