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Tag Archives: quality of service experience

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Philippines broadband performance improving, but still slow and expensive

LIRNEasia Research Fellow Grace Mirandilla Santos has had the opportunity to identify the top consumer issues at the first Telecommunications Summit organized by the newly created Department of Information and Communications Technology recently. She writes about it in TelecomAsia: Although I’m very passionate about consumer woes—and it’s very easy to get carried away—I showed the […]

LIRNEasia Tests Prepaid Mobile Broadband Quality in Western Province

LIRNEasia’s preliminary round of mobile broadband quality testing in selected locations in Western Province unveils both hopes and issues. The good news is that the quality of both key pre-paid mobile broadband services is satisfactory, in majority of locations. However, unusual quality drops in several places indicates that this performance is not always a certainty. […]

LIRNEasia broadband QoSE findings in Indian media

Findings from LIRNEasia’s latest round of broadband quality of service experience (QoSE) testing has been published in Chennai’s Financial Chronicle and The Indian Express, two leading print newspapers in India. Read the two of the articles here and here. There is disparity in the advertised broadband speed and the actual speed, according to the findings of […]

Fixed Broadband Quality in Colombo Improves

broadband_quality_war_v2

If you believe something, no evidence is necessary, they say, while if you don’t know evidence is adequate. So we are not surprised if users do not agree, but that is what evidence shows. Test results from Feb 2008 and Feb 2009 round shows a clear improvement, when accessing international servers. The broken lines are […]

Mobile broadband is it

Just liked everything else in telecom, the signs were visible in Asia first, Indonesia and Sri Lanka in particular. The debate in the blogsphere is all about HSPA and HSDPA, no one cares about tired old ADSL. We do, of course, and will continue to work on fixed, nomadic and mobile broadband price and QOSe. […]

Regulation by the crowd

In conventional thinking, complex industries with oligopoly characteristsics such as telecom require regulation by specialized agencies.  Interconnection must be ensured; spectrum must be managed, etc.  In addition, information asymmetries between operators and customers necessitate a degree of regulation of matters such as quality of service, billing accuracy and truth in advertising.  For example, the Telecom […]

The alleged takeoff of mobile advertising and the role of quality of experience

The Economist, which has been quite skeptical about mobile advertising, has a story which reports takeoff has occurred. What I find interesting is the analysis of which roadblocks have been removed. Here, the relevance of the broadband quality of service experience work we have been doing is noteworthy. Assuming that mobile operators want ad revenues […]

Broadband: Customers in Colombo and Chennai get more or less the same speeds, but the promises vary widely

The download speeds that customers get in Chennai, Colombo and Dhaka are not very different, if you carefully examine the results of the October 2009 results of broadband QOSe using the Ashokatissa methodology jointly developed by IIT Madras and LIRNEasia. What differs is the level of truth in advertising. In Sri Lanka, everybody is lying. […]

Download caps in the US

One of the key debates on broadband is between those who believe in “all you can eat” service packages and pricing and those who do not.  Our research so far indicates that broadband can only be provided to the Bottom of the Pyramid using the same kind of business plans that were effective in providing […]

Internet traffic bypassing the US?

Ten years ago, pretty much all the traffic went through the US Internet backbone. Today, claims are being made that only 25 per cent of traffic is routed through the US system. This may require changes in LIRNEasia’s (and Singapore’s) efforts to improve broadband quality of service experience through benchmark regulation or otherwise, using as […]

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