LIRNEasia is a regional ICT policy and regulation think tank active across the Asia Pacific

Tag Archives: services

Exporting services from a country with no decent broadband

We have this interest in cellar dwellers. Cuba has been in the bottom 10 of mobile and Internet for long. But entrepreneurs are still exporting services from that country. The NYT story does not spell out how they receive payments. There must be a workaround for that too. Many who work at the University of […]

Industrial policy versus decentralized innovation

Except for our work on agriculture, most of our activities contribute to the development of the service sector. This is partly because it is the sector that is most dependent on ICT services and because that’s where the investment and growth is, in the countries that we work in. But every so often, industrial policy, […]

Decent jobs in the service sector

I’ve been harping on the value of focusing on earnings per employee if we are to pay decent salaries. This was in the context of the IT and ITES sectors in Sri Lanka, where I have the data, but the argument applies to the entire service sector (where most of the jobs of the future […]

Trade liberalization: Doha is recognized as dead

Though not part of LIRNEasia’s funded research, we have kept an eye on, and engaged with, issues related to services trade liberalization, partly because ICTs form a critical element of international services trade and the success of telecom reform exemplifies what can be achieved by liberalization of Mode 3 trade in services. In debates around […]

Sri Lanka’s budget BPO business model

We’re generally in favor of budget business models, but export industries that do not earn enough per employee to pay a decent wage have to be an exception. Here is some analysis I did on the Sri Lanka software export and offshoring BPO industries, based on official figures: The total software earnings of USD 294 […]


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