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Tag Archives: SMS

Indian media coverage for research on improving electricity customer experience using ICTs

It was not the best time to disseminate research results in New Delhi, with the news media preoccupied with the accession of power by the new government. But, as Helani Galpaya said in her introductory comments at the media event, one has to get back to governance at some point. The first news report that […]

Using ICTs to improve customer experience in electricity

How can the ubiquitous mobile phone improve the lives of the poor? How can the phone become more like the “Aladdin’s Lamp” that Muhammed Yunus talks about, something that can offer any service its owner wants? If the phone is to be about more than just talk, we have to put some effort into adding […]

Is the canary of SMS dying in mobile coalmine?

Apps have attacked the lucrative harvest of voice with the tenacity of hungry locusts. Now they have targeted the farmhouse of messaging. And the device makers have joined the feast with independent messaging outfits. The revenue from messaging services fell by almost 4% in 2013 to just below US$104 billion. It predicts that the decline […]

Bad law automated: E gov in Saudi Arabia

After some time, we at LIRNEasia are beginning to engage again with e gov, which I like to say is an acronym for effective government. So I came across this new service provided by the government of Saudi Arabia where male guardians are sent an SMS by the govt when their wives leave the country. […]

Using mobiles to ensure drugs are not counterfeit

We knew of the use of mobiles to check the authenticity of drugs in Africa, but this is the first we heard of it being used in India. Before buying a Sproxil-verified medication, the consumer scratches off the label to reveal a unique code, then texts it to a free number. Seconds later, a response […]

Sri Lanka: Telegrams bite the dust

The train displaced the canal barge. The airplane displaced the train as a means of long-distance travel. Such is the way of the world. Now the telegram has gone the way of the canal. Who would have thought that government could function without telegrams? How will employees tell their bosses they are not coming to […]

ICT to reduce corruption

The Sri Lankan procedures for paying traffic fines are so annoying and time-consuming that they drive offenders to pay bribes instead. Now it appears that a bank and a mobile operator are trying to solve the problem. All strength to their elbows. A leading bank and a mobile company would introduce a technology when one […]

Americans become more like Filipinos?

One of the things I always have to pause and explain when talking about our Teleuse@BOP work is why 100% of Filipinos at the BOP use SMS and some never use the mobiles to make a call. Now we find the Americans are beginning to emulate the Pinoys. Liza Colburn uses her cellphone constantly. She […]

‘Deadly SMS’ not deadly! – Sri Lanka Telecom Regulator

Telecommunication Regulatory Commission of Sri Lanka loves SMS. In the pre-election period it requested operators to accommodate a ‘New Year Greeting’ from the President, who apparently was a candidate. Now it warns the users about a false spam SMS. If you have received it don’t worry. Calls from those numbers do not harm your brain or […]

Colloquium: An efficient bus-ticket system for Sri Lanka: Possibilities for a Mobile2.0 solution

The colloquium was conducted by Harsha de Silva, PhD. Harsha began by explaining that the paper focus both on trains and buses, but in this colloquium will focus on the Bus transport. 75% of passenger transport is via public transport and of that 93% by bus and 7% by train. Roughly 5500 SLCTB and 18000 […]

SMS alerts for tsunamis, the Australian experience

Early warning does not happen every day. So when hazards occur, it is important that the experience is analyzed so that future responses can be enhanced. Here is a report on how warnings worked (or did not) on the Pacific Coast of Australia in relation to the tsunami generated by the Chilean earthquake of Saturday. […]

Txting champions: Where are the Filipinos?

The world’s fastest txters are South Koreans, followed by US and Argentina. What does this mean for the Philippines status as SMS Capital of the World? The inaugural Mobile World Cup, hosted by the South Korean cellphone maker LG Electronics, brought together two-person teams from 13 countries who had clinched their national titles by beating […]

Withdrawing from the world: ICTs and censorship

LIRNEasia’s focus is infrastructure, so we don’t write much about censorship and such, except when it becomes unavoidable. There are plenty of entities that have censorship as the primary focus, but few who deal with our specialization. Yet, we are increasingly being dragged into this area, as when our book on ICT infrastructure was detained […]

Sri Lanka: Financial Times elaborates on spam issue raised by LIRNEasia

The stream of blog posts started with a single SMS – apparently by the President of the country to every mobile user. It was initially thought a commercially paid advertisement aimed at the forthcoming Presidential Election but the operators confirmed it is a favour requested by the Telecommunication Regulatory Commission. Does this violate the election […]

Sri Lanka: President uses SMS to wish mobile users: Why not Cell Broadcasting?

At least some have first assumed it a practical joke, but Daily Mirror online confirmed President did send a New Year wish to all mobile users today. Using romanised Sinhala President wrote “Kiwu paridi obata NIDAHAS, NIVAHAL RATAK laba dunnemi. Idiri anagathaya sarwapparakarayenma Wasanawantha Wewa! SUBA NAWA WASARAK WEWA! Mahinda Rajapaksa” (As promised I delivered […]

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