Tag Archives: TOP
Bill shock in the US; disconnect in South Asia
A major step in consumer protection has occurred in the US, with customers now being warned when their data usage and bills go above a threshold. Is this a problem for us in South Asia. Yes, for the TOP (top of the pyramid) customers who actually receive bills. But for our clients, the bottom of [...]
What the TOP does with more-than-voice services
Sometimes we can get ideas for services for the BOP from what the rich do with their smartphones and computers: The same day, my brother sent along a link for a new app (leafsnap) that allows users to identify trees by submitting photos of leaves. What a smart way to juice that nature walk, I [...]
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