It appears that the India-Sri Lanka joint venture in business process outsourcing is having a hard time because Sri Lankans are difficult to train. The LBO article is worth a read, but here is a key quote. Revenues had fallen as the US recession took its toll on the auto and restaurant businesses which comprised the bulk of its customers but that the number of clients was growing, JKH said. Roy also said it was important for Sri Lanka to expand higher education and technology training institutions to ensure the supply of trained people if the country wants to attract more BPO business. He said Sri Lanka had the highest number of British-qualified accountants outside Britain and should capitalise on its own strengths instead of trying to compete with India.
A recently released World Bank report states that mobile prices in Sri Lanka dropped by 43%, the world’s highest, in 2004-06. Next were Uzbekistan and Chad at -37% and -31% respectively.
In an informal interview with well-known journalist and blogger Frederick Noronha at the 3rd PAN ALL Partners’ Conference held in June, Rohan Samarajiva explains the importance of wireless technology, particularly for business-related purposes, based on T@BOP findings for 2008. He emphasizes that when comparing the effectiveness of different communication telephonies, one needs to go beyond measuring indicators of “volume” to that of “value”; furthermore, he emphasizes that within telephony itself, “one call is not the same as another call” (e.g. a call saying “I am here” cannot be compared to a call made to communicate an emergency).
LIRNEasia’s most recent colloquium, Mobile 2.0: m-money for the unbanked was held via Skype. Erwin Alampay (PhD) , LIRNEasia research fellow, presented his working paper mobile 2.0 on m-money, from Manila, Philippines, via Skype to participants in three separate locations: Colombo, Sri Lanka (at LIRNEasia’s office), Yunnan, China and Bangkok, Thailand. Unlike previous virtual colloquia, where presenters (as well as participants) were abroad, this time, we were able to rely 100% on the Skype conference call.