LIRNEasia is a regional ICT policy and regulation think tank active across the Asia Pacific

REQUEST FOR PROPOSAL: Calling for Proposals from potential Bidders to conduct nationally representative studies of ICT access and use in Pakistan and Cambodia. Click on the country names for comprehensive information.

Regulatory legitimacy lecture at 12th SAFIR core course

I have given versions of this lecture in many forms at SAFIR over the years. The difference this time was that it was the foundation for a series of units based on the research on customer-relations management conducted across Bangladesh, India and Sri Lanka by LIRNEasia and presented by Helani Galpaya and Rajkiran Bilolikar. Their slidesets will be put up shortly. Mine are here.

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