I have given versions of this lecture in many forms at SAFIR over the years. The difference this time was that it was the foundation for a series of units based on the research on customer-relations management conducted across Bangladesh, India and Sri Lanka by LIRNEasia and presented by Helani Galpaya and Rajkiran Bilolikar. Their slidesets will be put up shortly. Mine are here.
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- LIRNEasia-Sarvodaya exhibit among the top three at National Safety Day 2014 on
- Facebook gets 69% of its revenues from mobile on
- LIRNEasia research contributes to Philippines broadband policy on
- Internet played an unexpectedly large role in Sri Lanka Presidential election of 2015 on