LIRNEasia is a regional ICT policy and regulation think tank active across the Asia Pacific

Broadband Policy Course in India: Applications are being called for Indian citizens residing in the country to participate in the course held from 16th to 19th December 2016. For more details see announcement.

Regulatory legitimacy lecture at 12th SAFIR core course

I have given versions of this lecture in many forms at SAFIR over the years. The difference this time was that it was the foundation for a series of units based on the research on customer-relations management conducted across Bangladesh, India and Sri Lanka by LIRNEasia and presented by Helani Galpaya and Rajkiran Bilolikar. Their slidesets will be put up shortly. Mine are here.


Research Mailing List

Enter your email for research updates:


Flickr Photos