ICT access and use in small and medium enterprises in Sri Lanka


Posted by Namali Premawardhana on March 12, 2020  /  0 Comments

Small and medium-sized enterprises (SMEs) play a huge role in our economy. It is estimated that 52% of Sri Lanka’s GDP comes from the SME sector. Therefore, if SMEs perform better, the economy as a whole will perform better.  But how can SMEs improve their business?

 Our AfterAccess SME survey in Sri Lanka conducted in early 2019 (pre-COVID19) showed that SMEs who are more digitally connected SMEs are more successful in their businesses in various aspects. But at the time, many SMEs did not see the need to be connected. The COVID-19 lockdowns created a clear need for SMEs to get connected. The following video explains this, and looks at what else is needed for SMEs to get the full benefit of this connectivity in a post-COVID-19 context, and therefore the economy as a whole. Scroll down also, to see an infographic detailing SME ICT use as per the AfterAccess survey (pre-COVID19). Also scroll further down for our policy brief detailing  why more SMEs need to be digitally connected, and what is needed for this from a policy perspective.

See the video:

How SMEs can benefit from being digitally connected in a post-COVID19 Sri Lanka [English]

How SMEs can benefit from being digitally connected in a post-COVID19 Sri Lanka  [Sinhala]

How SMEs can benefit from being digitally connected in a post-COVID19 Sri Lanka  [Tamil]

See the infographic:

Policy briefs:

Internet and ICT connectivity linked to SME business success in Sri Lanka (Policy Brief) – English

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