We have always emphasized that telecom is a complementary input: Does not solve problems by itself, but makes solutions possible; Multiplies the effects of interventions. Here, in Bill Gates’ thoughtful year-end message, is a great illustration. He is talking about the first winner of a Gates Foundation innovation award, a doctor from Bangladesh: In 2009, Dr. Hossain was assigned to two districts where immunization rates were 67 and 60 percent, respectively. In 2010, they were 85 and 79 percent.