Call for Papers: Infrastructure Regulation: What works, Why, and How do we know?
Deadline: 05 December 2008.
The final report for this study, Benchmarking National Telecom Regulatory Authority websites of Asia-Pacific Region (Version 2.0 - pre-publication) is now available. It can be downloaded HERE (PDF document).
An earlier, more detailed version of the report, Version 1.5, can be downloaded HERE. Please provide your feedback in the comments section below.
Chanuka Wattegama presents findings from a benchmarking study of regulatory websites. The objective of this study is to do a performance evaluation of the web sites of the Telecommunication National Regulatory Authorities (NRAs) of selected countries in the Asian Pacific region and benchmark their performance as e-government service providers.
Slides
Points of Discussion:
What is the role of a website in effectiveness of an NRA?
CW – serves as a window to stakeholders
RS – should have website as central organizing factor. organize yourself around putting everything up on the website. when the regulator operates according to the principle that everything you do is reflected on web site, transparency etc becomes embedded in the culture of the organization. it is likely that there’s a correlation between a good website and…
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