Chanuka Wattegama presents findings from a benchmarking study of regulatory websites. The objective of this study is to do a performance evaluation of the web sites of the Telecommunication National Regulatory Authorities (NRAs) of selected countries in the Asian Pacific region and benchmark their performance as e-government service providers. Slides Points of Discussion: What is the role of a website in effectiveness of an NRA? CW – serves as a window to stakeholders RS – should have website as central organizing factor. organize yourself around putting everything up on the website.