Long gone are the days of waiting for dial-tone. We have now taken the ubiquity of connectivity as natural as oxygen in the air. But its quality often gets “polluted” like the air we breathe. The list of “pollutants” is endless in the wireless world: bad coverage, bad handset, bad battery, bad antenna, bad OS – you name it.
The mobile phone users are upset. And they have, very rightly, pointed the guns at handset makers. Market research firm In-Stat has asked over 1,300 respondents, “What features are desired on your next phone?” The top three responses were: better connectivity, better audio and simplicity. In-Stat analyst Frank Dickson said,
In many cases vendors have been so focused on making complex camera phones, music phones or mobile Internet devices, they have lost sight of the fact that phone functionality is mediocre at best. How often have we seen someone with a finger in one ear and a cellphone pressed to the other ear, desperately trying to hear a conversation? Our survey responses suggest that there is an opportunity for vendors to develop phones with great audio quality, robust connectivity and antenna features that are simply easy to use.
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