During its workshop for the electricity sector stakeholders in Sri Lanka, back in February 2014, LIRNEasia spoke about the possibility of using SMS for communicating with its customers. At the time we spoke about informing consumers about planned and unplanned power outages. This is currently being deployed by LECO and selected CEB distribution licencees.
It appears the CEB has gone a step further and now intends to inform its consumers of impending disconnections to their electricity supply. The publicity for this service was seen in the weekend newspapers.
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