Nalaka Gunawardene in his column published in Ravaya on 31 May 2015 looks at the current status, benefits and challenges of Sri Lanka’s Information Technology supported Business Process Outsourcing (IT-BPO) industry. The column touches on the challenges faced by the industry and mentions the observations made by LIRNEasia Founding Chair, Prof Rohan Samarajiva at a recent panel discussion on ICT innovation and awareness organised by the Business Times Sri Lanka, where Prof Samarajiva commented on problem areas that should be a priority for Sri Lanka such as slow broadband speeds and too-high latency times. The column also touches on the need to enable PayPal payment systems and highlights the potential of the industry to create high-end jobs for skilled professionals in Sri Lanka. The full column can be read here.
Comments are closed.