IT-BPO industry in Sri Lanka; status and challenges


Posted on June 3, 2015  /  0 Comments

Nalaka Gunawardene in his column published in Ravaya on 31 May 2015 looks at the current status, benefits and challenges of Sri Lanka’s Information Technology supported Business Process Outsourcing (IT-BPO) industry. The column touches on the challenges faced by the industry and mentions the observations made by LIRNEasia Founding Chair, Prof Rohan Samarajiva at a recent panel discussion on ICT innovation and awareness organised by the Business Times Sri Lanka, where Prof Samarajiva commented on problem areas that should be a priority for Sri Lanka such as slow broadband speeds and too-high latency times. The column also touches on the need to enable PayPal payment systems and highlights the potential of the industry to create high-end jobs for skilled professionals in Sri Lanka. The full column can be read here.

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