Shazna manages telecom and big data related research projects at LIRNEasia. One of her focus areas has been on Telecom and ICT indicators – price benchmarks for voice, SMS and data, and broadband quality of service experienced by users in multiple cities in South Asia and South East Asia.
In 2017 she was appointed by the International Telecommunication Union (ITU) to chair the sub-committee that proposed changes to the methodology adopted for the benchmarking of ICT price baskets, the only globally comparative price benchmark of the UN member states. Her interests also lie in disaster communications. She authored a series of papers for UN ESCAP on the resilience of ICTs for Disaster Risk Management and Disaster Risk Reduction.
Shazna also oversees business development for LIRNEasia. Unofficially, the office foodie, and responsible for the general availability of all things chocolate.
Shazna holds a MSc in Telecommunications from University College London.