The Sri Lanka Department of Export Agriculture (DOEA) sponsored two campaigns in the Kurunegala district, with ginger farmers in the north area and pepper farmers in the south area. Both campaigns were intended to improve the efficiency and timeliness of communication between DOEA extension officers and local farmers. Both campaigns used text messaging and both showed that there was interest from farmers in this form of communication, despite challenges with using text messaging on their phones. Many of the older generation farmers said they needed help to use text messaging but found the information useful. They asked for a voice-based system to complement the SMS system.