Yesterday, LIRNEasia successfully concluded 1.5 day Knowledge sharing workshop on methods for ICT user research in emerging markets in Negombo, Sri Lanka. The workshop brought together researchers from the region to share methods (quantitative as well as qualitative) for accurately capturing the teleuse experience of those at the bottom of the pyramid (BOP) or in emerging markets. In conducting its previous research (Teleuse@BOP1 and Teleuse@BOP2), LIRNEasia has found that this kind of research requires a different approach to that in more mature markets. Experience with research in developed markets has involved (in addition to sample surveys, in-depth interviews and focus group discussions) the analysis of telephone bills as well as call logs on mobile phones, and even the deployment of real time technologies such as Interactive Voice Response (IVR).