New York\'s Consumer Protection Board Archives — LIRNEasia


America’s 3rd largest cellphone provider, Sprint, is sending out letters to 1,100 of its subscribers informing them that their service will be summarily terminated by the end of this month. Because they make too many calls to Sprint’s customer service centres and helplines! The letters read, “Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information. While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs. Therefore after careful consideration, the decision has been made to terminate your wireless service agreement effective July 30, 2007.