Broadband quality in UK: Glass half full or half empty?

Posted on March 18, 2008 / 3 Comments

Half of the UK’s broadband users are unhappy with the service from their internet providers even though high-speed connections are at their cheapest and fastest, according to a survey by price comparison service uSwitch.

With 15 million customers – half the country – spending £3bn on broadband every year, the gap is widening between the companies perceived as best and worst providers, according to uSwitch, which makes money by encouraging consumers to hunt out new deals.

Its survey of nearly 11,000 broadband customers suggests four million customers are not satisified with their provider and four out of nine companies have less satisfied customers this year than last.

Read the full story in ‘The Guardian’ here.

3 Comments

Dili
March 18, 2008, 6:16 pm
well at least it has to be fuller than it is here in SL :P
samarajiva
March 19, 2008, 10:02 am
Objective indicators of Sri Lanka’s broadband quality of service will be posted shortly at: http://www.lirneasia.net/projects/benchmarks/
Dave Marshall
March 21, 2008, 4:52 am
I can tell you now, I’m not happy ;(