LIRNEasia research on international roaming in the news


Posted on October 19, 2008  /  0 Comments

Last month at the GSM Asia Pacific conference in Colombo, LIRNEasia’s Helani Galpaya presented some evidence on the way roaming charges have evolved in the region. She showed that overall South Asia’s roaming charges were higher than those in South East Asia and that South Asian operators also seemed to discriminate among visitors from different countries more. This research has, finally, been picked up and publicized, along with a statement from Rohan Samarajiva that bringing down intra-SAARC international voice telephone charges is a higher priority. This same statement was made at a SAARC Chamber of Commerce seminar, where LIRNEasia offered to provide the data to the national Chambers of Commerce so that they could increase the transparency of the roaming market, one of the most opaque.

Knowing full well the weaknesses of regulation and the higher-priority tasks before the region’s regulatory agencies, LIRNEasia takes the position that the region’s operators should work together to come up with a reasonable regime for international roaming that allows customers to know what they are getting into when they make or receive a call/SMS while away from their countries. There is for example value in following the example of Afghanistan in treating visitors from different countries more or less alike. Working with Chambers of Commerce and others they can make it easy for roamers to see what the prices are before or while they are traveling. The current system where they first find out through the bill is not acceptable.

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