I recently presented the LIRNEasia methodology for measuring the user experience of broadband quality at the ITU World Telecom Indicators (WTI) meeting held in Marutitius, 7-9 December 2011. Measuring broadband quality in a comparable manner is a challenge faced by many. Regulators and policy makers are now increasingly engaging in broadband quality measures. As such it was a key topic discussed at the WTI meeting.
The
presentation addressed the issues a user may face while accessing the Internet and the quality indicators that contribute to an online experience. It also included LIRNEasia’s test
results and approaches that can be taken for such analysis.
LIRNEasia is in the process of revamping the
existing software to a more user friendly version that regulators can host on their sites. Several regulators have already expressed interest and are eagerly awaiting the release of the diagnostic tool.
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