NTC conducted a second public hearing on its proposed memorandum circular on broadband QoS. LIRNEasia Research Fellow, Grace Mirandilla-Santos reiterated LIRNEasia’s recommendations that diagnostics should take into consideration consumer experience, must be transparent and results published in a format that consumers can understand and use, should help inform consumers’ decisions when availing of services (e.g., publishing average or typical speeds per ISP per city). Her recommendations have been seconded by Senator Bam Aquino. The National Telecommunications Commission (NTC) Director has highlighted the need for such information to be available so that the public can make informed decisions.
Photo credits: TeamBam