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Happy New Year 2020!

Posted on December 28, 2019  /  0 Comments

See more on what “Inclusion” means to us in our latest annual report

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Is wearable technology the future of contact tracing?

App-based contact tracing solutions have become popular during COVID-19. However, given their mixed results, wearable technology may prove to be the future.

Satisfaction (or lack thereof) in customer service depends on expectations or the Amazon Effect

For those of us who have been thinking about e commerce and the reasons for people not taking to it in large numbers for decades, the COVID-19 related lockdowns gave much to reflect on. Below is an excerpt from something I wrote in the first weeks of the Sri Lankan lockdown in the Daily FT and also in Sinhala.

COVID-19 as springboard for transformative use of ICTs in learning in Sri Lanka

The new normal for education would necessarily involve a heightened awareness of and a focus on sanitation and social distancing. Will the new normal include transformative use of ICTs for learning?

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