A great deal of our work starts off with rigorous demand side research; knowing what, how and why users engage with digital technologies provides us with a solid evidence-base to make our policy recommendations.
For example, the nationally representative data that we had collected through our AfterAccess surveys in six Asian countries, provided us with a solid evidence base to argue for various policy changes as soon as the pandemic hit. https://lirneasia.net/AfterAccess-COVID19.
But going forward with current projects getting off the ground, and in the midst of designing new ones, we’ve had to think about what the pandemic, lockdowns, social distancing, etc. imply for how we do research – as many others will have too. This is in terms of what new, pertinent research questions have arisen as a result, but also how we design the research, how we go about processes, etc. The result of our exploration of various existing resources, along with our own thoughts, are shared in the document below.
Here, we discuss challenges and opportunities of conducting social science research during a pandemic like COVID-19, but also in the ‘post-pandemic’ world going forward – at least as far as we can tell now. Both qualitative and quantitative research methods are discussed, discussing method and process changes in both.
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