The most successful programs clearly define their objectives and broadly communicate their existence to civil society. THE EXAMPLE OF SRI LANKA To illustrate what such a program could look like, we look at Sri Lanka’s stated objectives, extracted directly from the Information and Communication Technology Plan for Sri Lanka 2011–2016 I thought I’d read the entire document, not just the long extract published in the report. Curiously, the reference (Ch 1.6; footnote 19) did not include a URL. Searched using Google.