smart government Archives — LIRNEasia

Long way to go in e government services

Posted on October 11, 2009  /  4 Comments

Sri Lanka’s 1919 Government Information Center, serving 20 million people gets around 3000 calls a day, compared to New York City’s 311 service which is serving perhaps the same number of people but gets 50,000 calls a day. Long way to go .. . .