Earlier this year the TRC appointed a special committee to develop broadband in Sri Lanka. Possibly based on its recommendations the TRC has issued new directives on broadband, placing emphasis on customer’s right to know, an approach we at LIRNEasia also promoted a few months prior to the constitution of the committee. The guidelines had been issued in August. We regret not giving them publicity at the time. With the intention of raising awareness among broadband subscribers, the Telecommunications Regulatory Commission has issued a set of guidelines for broadband service providers.